Manager, NORAM Deal Desk
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Job Summary
Dream Big. Go Beyond. Be Unstoppable.
About Us
Kyriba is a global fintech leader empowering CFOs and finance teams with cloud-based treasury payments risk management and working capital solutions. We serve 3000 customers worldwide managing $15 trillion in payments annually and helping businesses optimize liquidity performance across the enterprise.
Were on a mission to become the most sought-after cloud technology company globally. We think big innovate relentlessly and challenge the status quo every day. If you are a problem-solver whos ready to push boundaries and achieve more than you thought possible-youll find an exceptional career within an extraordinary business.
What youll do
Deal support & structuring (subscription services)
- Provide consultative guidance on deal structure positioning and pricing approaches across new business renewals and expansions including multi-year subscriptions ramps bundling multi-currency considerations and non-standard payment terms.
- Support services quoting in partnership with Professional Services/Delivery (e.g. SOW inputs rate cards milestones/acceptance phasing and implementation assumptions) ensuring alignment between subscription scope and services scope.
Governance approvals & documentation (recommend route)
- Ensure deal intake requirements are met and that deal submissions include complete audit-ready documentation (pricing rationale exception justification and required artifacts).
- Recommend paths forward on discounts and non-standard arrangements and route exceptions through the established approval matrix; track approvals to completion and ensure required reviews (Finance Legal Security Delivery) are completed and documented.
- Maintain consistent application of commercial policies contracting standards and required review steps while balancing speed accuracy and customer outcomes.
Contracting collaboration (coordinate redlines)
- Coordinate commercial term discussions and redlines with Sales; propose business positions and partner with Legal to review and finalize contract language.
- Partner with Finance to confirm deal setup supports booking and revenue recognition requirements and to surface risks early.
Operational execution & stakeholder management
- Deliver responsive high-quality support in a high-volume environment providing an initial response within 24 hours for Deal Desk intake and escalation requests and proactively managing stakeholder expectations on timelines for complex quotes and approvals.
- Serve as an escalation resource for complex deals by synthesizing inputs assessing options and risks and presenting clear recommendations to stakeholders and approvers.
Tools process improvement & reporting
- Execute quoting and governance workflows in Salesforce CPQ; identify friction points and partner with RevOps Systems to implement improvements (requirements definition UAT/testing rollout support).
- Track and report operational KPIs (cycle time/SLA attainment exception drivers quote accuracy rework drivers services attach trends) and propose targeted improvements to increase speed consistency and predictability.
What you bring
- Bachelors degree in Business Finance or related field (or equivalent experience).
- 5 years of experience in Deal Desk Pricing Commercial Finance RevOps or Sales Operationsideally in B2B SaaS / enterprise software.
- Strong understanding of SaaS commercial constructs (discounting multi-year ramps bundles) and services quoting concepts (rate cards milestones/acceptance phasing and margin considerations in partnership with Delivery/Finance).
- Proven ability to operate in a high-volume environment with tight turnarounds; strong prioritization and attention to detail.
- Strong stakeholder management skills; ability to influence without authority and drive alignment across Sales Finance Legal and Delivery.
- Salesforce experience required; Salesforce CPQ strongly preferred. Comfort interpreting financial data and communicating recommendations clearly.
- Business fluency in English required; French is a plus.
- Ability to work 12pm-8pm CET to have as much overlap with North American sellers as possible.
Success measures
Success in this role includes:
- Consistent achievement of the 24-hour initial response SLA while maintaining high-quality guidance and documentation.
- Improved quote accuracy and fewer downstream corrections/rework.
- Complete and consistent exception documentation and approval routing.
- Reduced recurring deal blockers through playbooks and CPQ/process enhancements.
- Strong stakeholder satisfaction from Sales Finance Legal and Professional Services.
Our Values Guide Everything We Do
Think Big & Constantly Innovate: We have the confidence to think big embrace change challenge the status quo and continuously evolve - incorporating new technologies and driving industry progress.
Put our Customers Outcomes First: We are passionate about delivering the highest value for our customers and supporting them with end-to-end care throughout their journey with us.
Act with Integrity: Integrity is at the heart of everything we do. We take personal responsibility for our actions own our decisions and honour each others contributions. We empower each other through honesty respect trust and transparency.
Work as One Team: We are driven by our common goals and share in each others successes and failures learning and working together as a team where everyone can bring their best selves.
Strive for Excellence while Having Fun: We enjoy tackling new challenges together and revel in continuous improvement as we deliver with ultimate professionalism the very best for our customers while exceeding our own expectations.
At Kyriba we value pay transparency and fairness.
For new hires the annual base salary range for this role is zł198000.00 - zł250500.00 based on a full-time schedule. Salary can progress beyond this range through sustained performance and demonstrated success in the addition to base pay this position may be eligible for variable compensation (eg. performance bonus or commission-based plan) and a long-term incentive. The final package will be determined by factors such as skills experience and qualifications.Kyriba also offers a comprehensive compensation package including a range of health welfare and wellbeing benefits designed to support both your professional and personal life.
Kyriba believes that everyone has the ability to make an impact and we are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex racecreed color gender religion marital status domestic partner status age national origin or ancestry physical or mental disability medical condition sexual orientation pregnancy military or veteran status citizenship and genetic information.
We aim to make our recruitment process accessible to everyone. If you need a reasonable accommodation at any point in the application or interview process or to perform essential job functions please click here to submit a request. All information provided is confidential restricted to our accommodations team and will not impact your candidacy. Please refer to our Candidate Privacy Policy for more information.
Required Experience:
Manager
About Company
Discover how Kyriba’s Liquidity Performance Platform connects, protects, forecasts, and optimizes your cash flow, data, and financial strategies.
