GT was founded in 2019 by a former Apple Nest and Google executive. GTs mission is to connect the worlds best talent with product careers offered by high-growth companies in the UK USA Canada Germany and the Netherlands.

On behalf of Vodori GT is looking for Junior Onboarding & Implementation Specialist to support its implementation team in response to a rapid success in sales and resulting new customer projects in 2H 2026.

About the Client

Founded in 2005 Vodori is a purpose-built SaaS company helping life sciences organizations accelerate compliant promotional content review. With two decades of experience Vodori has become the trusted choice for pharmaceutical medical device biotech and diagnostics companies worldwide.

Positioned as a modern flexible and cost-effective alternative to legacy systems Vodori partners closely with Salesforce and other commercial tools and is rapidly expanding its footprint across enterprise life sciences organizations looking to future-proof their operations.

About the Role

This role is designed for someone who can provide hands-on support to existing Implementation Managers across customer onboarding implementation coordination testing UAT training preparation documentation and other customer-facing enablement activities.

You would not be expected to independently own complex implementation projects from day one. However you should be comfortable working with enterprise customers learning software workflows supporting project delivery and helping users successfully adopt Vodoris platform.

This opportunity may be a good fit for someone with experience in customer onboarding customer success implementation support software support training coordination or similar customer-facing SaaS / enterprise software roles.

• Contract duration: potentially 36 months with possibility of extension or direct hire based on performance and Vodoris continued resource needs.

Responsibilities:

• Support Implementation Managers across customer onboarding and implementation projects.

• Assist with project coordination follow-ups and tracking and completing implementation tasks.

• Support UAT preparation and execution.

• Help with testing activities and validation of customer configurations or workflows.

• Prepare and update training deliverables user guides documentation and support materials.

• Assist with customer training preparation and where relevant support training sessions.

• Help collect organize and follow up on customer questions or feedback.

• Coordinate with internal teams such as Implementation Customer Success Product and Support.

• Support customers during onboarding and help ensure a smooth transition to product adoption.

• Maintain accurate records of implementation progress open items and customer readiness.

Essential knowledge skills & experience:

• Experience in customer onboarding implementation support customer success software support training coordination or a similar customer-facing role.

• Comfortable working with SaaS enterprise software digital platforms or business-critical systems.

• Strong organizational skills and attention to detail.

• Ability to manage follow-ups documentation and multiple workstreams.

• Good understanding of customer-facing communication and stakeholder management.

• Ability to learn new software products and workflows quickly.

• Comfortable supporting UAT testing documentation and training delivery.

• Strong English communication skills.

• Multilingual skills especially Spanish French Italian German Mandarin Chinese or Russian.

• Comfortable working with international teams and enterprise customers.

Nice-to-Have:

• Experience in life sciences pharma biotech medtech or other regulated industries.

• Experience with Veeva or similar workflow / content management platforms.

• Previous exposure to software implementation projects.

• Experience preparing training materials user guides or enablement content.

• Experience with LMS knowledge bases CRM ticketing or project management tools.

• Experience supporting UAT or software testing.

• Experience working with customer success implementation product or support teams.

Interview Steps

1. GT interview with Recruiter

2. Interview with Vodori

3. Final interview

Required Experience:

Junior IC