Java SRE (CONTRACT)
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Job Summary
With 900 employees in Poland supporting over 45 clients we leverage our holistic portfolio of capabilities in consulting design engineering operations and emerging technologies to help clients realize their boldest ambitions and build future-ready sustainable businesses. It is the freedom provided to every individual at Wipro to learn grow and create a career path that makes us an organization of opportunities beyond boundaries of region age gender ability and routine. We invite you to be a part of this experience!
Type of contract:B2B
Location and Work Mode: Warsaw - client office Hybrid 1-3 days from client office.
Note Kindly discuss with recruiter for location flexibility.
- Bachelors Degree in Computer Science Information Technology Engineering or a related field.
- Minimum 2 years of experience in Production Support Site Reliability Engineering (SRE) Application Support or related technical support roles.
- Experience working within distributed and global support teams.
- Strong analytical and problem-solving skills with the ability to troubleshoot complex production issues.
- Excellent verbal and written communication skills.
- Experience with Linux and UNIX operating systems.
- Knowledge of Java/J2EE applications and scripting technologies.
- Ability to write and analyze complex SQL queries.
- Hands-on experience with relational and NoSQL databases.
- Understanding of production support processes including Incident Change and Problem Management.
- Experience using ServiceNow or similar IT Service Management (ITSM) tools.
- Ability to analyze JVM performance including thread dumps heap dumps and garbage collection logs.
- Experience with Container technologies such as Docker and Kubernetes.
- Knowledge of Hadoop and Kafka ecosystems.
- Experience working with Hazelcast or distributed caching technologies.
- Exposure to cloud-native architectures and microservices environments.
- Experience supporting payment processing transaction systems or financial services applications.
- Experience developing monitoring alerting and automation solutions to improve operational reliability.
- Strong ownership and accountability mindset.
- Ability to work effectively in fast-paced high-availability production environments.
- Excellent troubleshooting and incident management capabilities.
- Strong collaboration and stakeholder management skills.
- Continuous learning mindset with a passion for operational excellence and reliability engineering
- Provide production support for critical highly available applications within the Value Added Services (VAS) environment.
- Monitor application availability performance latency and system health to ensure uninterrupted service delivery.
- Investigate incidents perform root cause analysis and implement permanent corrective actions to prevent recurrence.
- Manage and support change incident and problem management processes in accordance with operational standards.
- Collaborate with Engineering Product Development Database Infrastructure Risk and Client teams to resolve complex technical issues.
- Participate in application deployment activities release validations and post-implementation support.
- Perform proactive system monitoring and create dashboards alerts audits and automation solutions to improve operational efficiency.
- Analyze JVM-related issues including thread dumps heap dumps garbage collection logs and performance bottlenecks.
- Support capacity planning activities and contribute to architecture and design reviews to improve system resiliency and supportability.
- Identify opportunities for process improvement and automation within the production support environment.
- Provide timely communication and escalation during high-priority incidents and service disruptions.
- Maintain operational documentation troubleshooting guides and knowledge base articles.
Equal Opportunity Employer:
Wipro is an Equal Opportunity Employer. We provide consideration for all qualified applicants regardless of race color religion gender marital status age ethnicity national origin sexual orientation political views disability or any other characteristic protected by law
Internal Reporting and Whistleblower Protection:
Wipro IT Services Poland Sp. z o.o. adheres to the Internal Reporting and Whistleblower Protection Regulations. Candidates can submit internal reports via email to through the Internet or by post/courier to Wipros registered office.
