IT Specialist (MFD)

Job Req Number: 119960
Time Type: Full Time

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Purpose of the job:

The IT Specialist is responsible for managing the lifecycle of assigned IT solutions and applications ensuring they effectively support business objectives and operational requirements. The role acts as the primary liaison between business stakeholders vendors and IT teams to deliver stable scalable and cost-effective solutions. The IT Specialist drives continuous improvement manages solution roadmaps coordinates projects and changes and ensures high service quality throughout the solution lifecycle.

Responsibility/ Tasks:

• Own and manage the lifecycle of assigned IT solutions and applications
• Act as the primary contact for business stakeholders regarding solution requirements and improvements
• Gather analyze and prioritize business requirements and translate them into technical solution designs
• Coordinate solution implementation upgrades releases and change requests
• Manage relationships with external software vendors and service providers
• Monitor application performance availability and service quality
• Coordinate incident problem and change management activities with IT support teams
• Ensure compliance with IT governance security and regulatory requirements
• Develop and maintain solution roadmaps aligned with business strategy
• Lead or support IT projects related to assigned solutions
• Maintain solution architecture documentation and knowledge repositories
• Identify opportunities for process optimization automation and continuous improvement
• Collaborate with cross-functional IT teams including Infrastructure Security Development and Service Management

Requirements:

• Bachelors degree in Information Technology Business Information Systems or a related field
• Minimum 5 years of experience in IT solution management application management or a similar role
• Strong understanding of IT service management principles and responsibilities
• Experience managing enterprise applications (e.g. ERP WMS TMS CRM HR systems or other business-critical platforms)
• Strong knowledge of agile software development methodologies (Agile Scrum etc)
• Experience working with external vendors and managing service delivery
• Understanding of system integration APIs cloud technologies and enterprise architecture concepts
• Strong analytical and business process analysis skills
• Strong customer and business orientation
• Excellent communication and stakeholder management skills
• Strong analytical and problem-solving abilities
• Ability to manage multiple priorities in a dynamic environment
• Excellent organizational and planning skills
• Proactive solution-oriented and results-driven mindset
• Strong negotiation and influencing skills
• Ability to work independently while fostering collaboration across teams
• Commitment to continuous improvement and innovation

What we offer

• Employment based on an employment contract along with a comprehensive benefits package
• Training and development programs including access to an internal elearning platform
• Onboarding with the support of a dedicated Buddy
• Participation in annual companywide integration events
• Work environment rooted in Scandinavian organisational culture
• Opportunities for professional development through internal mobility programs

Benefits

• Sharing the costs of sports activities
• Private medical care
• Sharing the costs of language classes
• Sharing the costs of professional training and courses
• Life insurance
• Integration events
• Corporate gym and sports teams
• Coffee / tea
• Employee parking space
• Extra social benefits
• Holiday funds
• Christmas gifts
• Employee referral program
• Charity initiatives
• Bicycle parking
• Modern ergonomic office
• Yoga in the office

DSV Global transport and logistics

Working at DSV means playing in a different league.

As a global leader in transport and logistics we have been on an extraordinary journey of growth. Lets grow together as we continue to innovate digitalise and build on our achievements.

With close to 150000 colleagues in over 90 countries we work every day to offer solid services and meet our customers needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent fresh perspectives and ambitious individuals like you.

At DSV performance is in our DNA. We dont just work we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players accountability and action. We value inclusivity embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact be trusted by customers and grow your career in a forward-thinking company this is the place to be.

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