ICT Engagements Coordinator

• Coordinate assigned ICT projects and initiatives/engagements through initiation planning execution monitoring and closure under the direction of the Project Manager or designated Operational Actor.
• Prepare and maintain scope plans schedules milestones work packages acceptance criteria and project-control records in line with PM² Agile or other approved methods.
• Track progress resources risks issues changes and dependencies; escalate deviations and decisions requiring action.
• Coordinate several small or medium-sized initiatives in parallel and support timely delivery of agreed outcomes.
• Other specific duties as assigned by supervisor.

ICT infrastructure engagement and technical readiness

• Coordinate engagement across technical teams including networks cloud/data centre cybersecurity databases IAM modern workplace monitoring service desk and any other engaged teams.
• Facilitate technical scoping and readiness activities covering environments access capacity integration testing architecture security and operational dependencies.
• Coordinate interfaces between technical teams business owners and specialist functions without replacing their technical responsibilities.
• Identify blockers and cross-team dependencies and follow them through the agreed governance and escalation routes.
• Other specific duties as assigned by supervisor.

Stakeholder supplier coordination

• Organise and facilitate project meetings technical workshops status reviews and decision sessions maintaining clear agendas minutes actions and decision records.
• Coordinate communication and follow-up with business stakeholders technical teams external suppliers and consultants.
• Support the drafting and preparation of Procurement Requests Requests for Service Terms of Reference and related inputs.
• Support supplier mobilisation and contract implementation by tracking actions man-days deliverables acceptance evidence and dependencies.
• Other specific duties as assigned by supervisor.

Governance reporting transition and improvement

• Maintain current plans status reports dashboards action plan decision dependency and change logs and an auditable project repository.
• Prepare concise management reporting and briefing material.
• Coordinate testing acceptance handover operational readiness knowledge transfer closure and lessons learned.
• Propose practical improvements to coordination templates reporting and knowledge reuse across DOS.
• Other specific duties as assigned by supervisor.

Qualifications :

Certifications

At least 1 certificate among:

• PM² or an equivalent certification
• PRINCE2 or an equivalent certification
• PMP or an equivalent certification

Each equivalent certification must be recognized internationally (subject to acceptance as a valid credential by the Contracting Authority)

Knowledge

• Strong knowledge of ICT project lifecycle governance and delivery methods including PM² or equivalent
• Good understanding of ICT infrastructure domains including networks data centre/cloud databases identity and access management workplace services monitoring and operations
• Good knowledge of planning and control tools: schedules milestones action decision dependency and change logs
• Good understanding of ICT service management change operational readiness and transition to service
• Good knowledge of stakeholder supplier and contract coordination in an ICT environment
• Ability to translate business needs into clear technical coordination actions scope deliverables and acceptance criteria

Skills

• Strong analytical organisational and problem-solving skills with the ability to manage several priorities
• Excellent communication facilitation reporting and documentation skills; proactive and able to work effectively with technical teams managers business stakeholders and suppliers

Experience

• At least 3 years of experience coordinating ICT projects or technical initiatives at a similar position
• Experience coordinating at least two ICT infrastructure projects or initiatives involving several technical domains
• Experience coordinating dependencies across at least three of the following: network cloud/data centre databases IAM endpoint/workplace cybersecurity/architecture monitoring or service operations
• Experience supporting supplier engagement procurement documentation proofs of concept or implementation of ICT contracts
• Practical experience with project and service-management tools such as Azure DevOps ServiceNow Jira MS Project Planner or equivalent

Remote Work :

No

Employment Type :

Full-time