HR Services Administrator with Italian

Working at QVC Group means joining a live social shopping company with incredible teams ambitious projects and amazing careers. QVC Group Inc. is a Fortune 500 company with six leading retail brands - QVC HSN Ballard Designs Frontgate Garnet Hill and Grandin Road.

Currently we are looking for:
HR Services Administrator with Italian

Your Opportunity Your Team
HR Services Administrator (with Italian) is part of the front-line data processing and management team. This includes entering maintaining processing auditing and reporting sensitive People and organizational data as well as supporting tasks associated with large organizational addition this role is responsible for maximizing the use of technology capabilities to reduce manual processes and serving as a resource for process-improvement tasks and special projects.

Where Youll Work

This role is hybrid and will require you to be on-site at our office on Wielicka 30 in Kraków 3 to 5 times per month. (On-site days are predetermined and standard across the company)

What Youll Do
Responsible for analyzing and processing transactions in HR System. Serves as the primary recipient of organization-wide workforce admin processes
Acts as a point of contact for Italian employee lifecycle processes
Creates documentation to capture acquired knowledge in the form of policies and maintains them
Provide quality support with customer satisfaction expertise and timeliness
consistent with Service Level Agreements (SLAs)
Coordinate cases with other team members to ensure requests are completed
within the required service level agreement
Track cases for documentation and work allocation purposes using the case
management system
Conduct audits of HR system data and analyze audit data to identify issues

What Youll Bring
Ability to speak fluent English and Italian (at least B2)

Has experience in tracking cases for documentation and work allocation
purposes
Advocates for the change and promotes continuous improvement ideas within
the team
Has analytical capability to identify issues interpret data and provide insight
Has excellent communication skills ability to operate in an international matrix organization and a consumer-oriented attitude
Works independently and as a team member

What we offer
Hybrid work model combining office & remote work
Private medical care
Life Insurance
Access to MyBenefit platform (Multisport included)
Eye-care reimbursement
Company performance-related bonus
Referral program with a financial bonus
1 day extra of annual leave for company-driven initiatives
Mental health support line for you and your relatives
Attractively located office with free parking space for employees

#LI-JB3

Whistleblower Protection Act

Posiadamy procedurę zgłoszeń wewnętrznych która umożliwia dokonywanie zgłoszeń o naruszeniu prawa w ramach zakresu wskazanego w ustawie o ochronie sygnalistów. Zgłoszeń można dokonywać korzystając z dedykowanego kanału dostępnego pod adresem:

We have an internal reporting procedure that allows for reporting of violations of law within the scope indicated in the Whistleblower Protection Act. Reports can be made using a dedicated channel available at

Our Total Rewards package includes benefits youll love such as competitive compensation paid time off an employee assistance program parental leave paid volunteer hours and amazing company discounts! In our US market you can also expect health care benefits starting on day 1 401(k) and tuition reimbursement benefits.

QVC Group is committed to inclusion and belonging for all and ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal state and local laws and regulations. As an equal opportunity employer QVC Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout please contact us at for assistance.

If provided salary ranges are a general guideline only and actual salaries will vary and are based on factors such as a candidates qualifications skills experience and geographic location as well as business and market conditions.