Global Programme Manager

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Global Programme Manager

Role Overview:

The Program Manager supports the Project Management Office (PMO) Leader in the execution governance and delivery of large-scale complex programs across a global client account. This role is responsible for translating strategic direction into structured executable program plans and ensuring disciplined delivery through established program management methodologies.

The successful candidate will bring advanced program management capabilities strong stakeholder management skills and the ability to operate effectively in a matrixed global environment.

Day-to-day:

Theatre Program Governance:

• Implement standardized methodologies tools and governance frameworks

• Ensure compliance with organizational program management standards and contribute to continuous improvement

• Maintain program documentation and knowledge management systems

Program Planning & Execution:

• Support delivery of key account initiatives as determined and agreed with the Account Leadership Team and client partner

• Ensure programs align with organizational strategic objectives and deliver measurable business outcomes

• Coordinate cross-functional program teams including dedicated SMEs and BI specialists and manage resource allocation across concurrent initiatives

Performance Measurement & Continuous Improvement:

• Report and maintain program-level metrics dashboards and reporting to track progress outcomes and risks

• Apply lessons learned and performance insights to improve current and future initiatives

Stakeholder Management:

• Collaborate with senior leaders business unit heads and regional teams to understand priorities and constraints

• Facilitate steering meetings working sessions and stakeholder reviews as needed

Risk & Change Management:

• Proactively identify assess and mitigate risks issues dependencies and interdependencies across program workstreams and resolve conflicts that could impact delivery

• Develop contingency plans and escalation procedures with leadership

• Support change activities to promote adoption and minimize disruption

Communication & Reporting:

• Lead program reviews status reporting and decision-making forums accommodating regional requirements

• Manage expectations and maintain clear consistent communication across programs and the PMO organization

• Prepare presentations and materials outlining program status business impacts and recommendations

• Ensure timely completion of required PMO and corporate reporting including quarterly status updates

Required Qualifications:

• Bachelors degree or equivalent combination of education and experience

• 3 years of program management or project delivery experience

• Proven ability to manage multiple workstreams stakeholders and dependencies in a matrixed environment; able to influence without authority and drive programs to completion independently

• Excellent verbal and written communication skills with keen attention to detail

• Adaptable and flexible in response to changing priorities and deadlines

• Track record of building trusted partnerships and delivering results across diverse stakeholders

• Experience with program management tools (i.e. Asana)

Preferred Qualifications:

• Program or Project Management certification (PMP PgMP MSP or equivalent)

• Experience working within a PMO or enterprise delivery environment

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Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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