Functional Analyst Technology Delivery Operations

Functional Analyst - Technology Delivery Operations

Location:Krakow

Job Status:Hybrid

Contract Type:Contract (6 months)

• Support critical operational workstreams within a technology delivery environment

• Collaborate with Engineering Managers across active projects and initiatives

• Gain exposure to governancecomplianceand process automation initiatives

• Work autonomously in an English-speaking international team environment

• Developexpertisein project tracking workflowdocumentationand stakeholder management

Company Overview

Our clientoperateswithin the technology and software delivery sector supporting complex operational frameworks that span governancecomplianceand engineering delivery. They focus onmaintainingrobust processes that enable seamless collaboration across technical teams while driving efficiency through documentation and automation. With a commitment to operational excellence they provide professionals with opportunities to work on meaningful projects that directlyimpactdelivery outcomes and team effectiveness.

They are seeking a proactive Functional Analyst to join their team in Krakow on a 6-month contract. This role offers you the opportunity to take ownership of day-to-day operational tasks across multiple workstreams working closely with engineering teams and stakeholders in a fast-paced technology environment.

Position Overview

As a Functional Analyst you will play a vital role in ensuring operational continuity across active tracking systems document workflows for future automation and build strong relationships with Engineering Managers to support their deliverables. This position requires someone who thrives onorganisation takes initiative without waiting for direction and treats every open item as a personal responsibility until resolved. Your contributions will directly support the smooth running of technology delivery operations and helpidentifyopportunities for process improvement.

Responsibilities

• Own day-to-day operational tasks across multiple active workstreams

• Maintain and update Jira boards and trackers based on stakeholder inputs

• Build collaborative relationships with Engineering Managers to support deliverables

• Document workflows and processes tofacilitatefuture automation initiatives

• Attend operational meetings to capture actions and deadlines accurately

• Track open items through to resolution ensuring nothing falls through gaps

• Support governance and compliance processes within the operational framework

• Identifyopportunities for process improvement and efficiency gains

Requirements

• 4-6 years of experience in administrative or operational roles

• Fluent English communication skills (written and spoken)

• Strongorganisationalskills with ability to manage multiple workstreams effectively

• Familiarity with Jira or similar project tracking tools

• Proactive and autonomous working style with strong initiative

• Ownership mindset treating open items as personal responsibilities

• Experience in technology or software delivery environments

• Proficiencywith Microsoft 365 tools including SharePoint and Teams

• Understanding of change management principles and practices

• Exposure to governancecomplianceor audit processes (beneficial)

• Knowledge of AI tools for process automation (advantageous)

• Understanding of the Atlassian ecosystem including Jira REST API (helpful)

Benefits

While specific benefits details are to be confirmedyoullwork within an English-speaking international team environment that values proactivebehaviourand autonomous valuable exposure to technology delivery operations governanceframeworksand process automation initiatives while building relationships with engineering leaders and contributing to meaningful operational improvements across theorganisation.

How to Apply

To apply for this role pleasesubmityour CV using the form below or email