EMEA Benefits Operations Associate (12 months temporary contract)

Join our EMEA Human Resources Operations function and help deliver a seamless employee experience across the full employment life this role you will support payroll and benefits operations in Warsaw partnering with teams across HR to resolve issues and keep processes running smoothly. You will bring structure attention to detail and a client-service mindset to work that matters to employees every day. If you enjoy ownership collaboration and continuous improvement this role offers strong impact and development.

As an EMEA Benefits Operations Associate in the EMEA Benefits Team you will support the employee life cycle by delivering payroll- and benefits-related operations for our Warsaw location. You will respond to employee queries coordinate resolution of complex cases with HR partners process payroll and benefits inputs and maintain accurate documentation and reporting. You will help ensure data integrity confidentiality and compliance with local requirements while contributing to process improvement initiatives.

• Serve as a primary point of contact for employee queries related to benefits payroll and time and attendance ensuring timely and accurate resolution
• Coordinate with HR Business Partners Employee Relations Payroll and other HR teams to resolve complex or escalated issues
• Track review and process HR-related invoices and payroll-related benefits instructions completing post-payroll verification as needed
• Administer leave of absence processes and support benefits administration in line with local legislation
• Maintain and update standard operating procedures and checklists for all workstreams to support accuracy and compliance
• Compile reports and documentation to support in-location teams and management
• Participate in HR Operations initiatives projects and continuous improvement efforts
• Ensure data integrity confidentiality and appropriate handling of sensitive employee information at all times

• At least 4 years of experience in an HR operations HR administration or HR services role with exposure to payroll and benefits
• Fluency in Polish and English with strong written and verbal communication skills
• Solid understanding of Polish HR and payroll legislation and practices
• Advanced Excel skills (including VLOOKUP PivotTables and data validation) and proficiency in PowerPoint and Word
• Strong organization and project management skills with the ability to manage multiple tasks in a deadline-driven environment
• High attention to detail accuracy and a strong sense of ownership
• Strong interpersonal skills with the ability to handle sensitive topics professionally and interact with employees at all levels
• Ability to build effective partnerships across locations and with external vendors

• Experience supporting local payroll operations or leading payroll processes for a site
• Experience working in a multinational or matrixed environment