Digital Business Analyst Digital Service Solutions

The Opportunity

Business Unit Service is at the forefront of delivering advanced service solutions worldwide. Our Digital Service Solutions R&D organizationis responsible fordesigning developing and delivering next-generation digital service solutions that accelerate the transformation toward outcome-based service offerings. Byleveragingdata AI and emerging technologies we create scalable high-value digital capabilities that support customers throughout the asset lifecycle and underpin long-term service growth.

AsDigitalBusiness Analyst you will play a key role in translating business needs service processes and user requirements into clear structured and actionable solution requirements for BU Service digital service solutions. You will support the development lifecycle through continuous collaboration with business and technical stakeholders ensuring that requirements are refined iteratively remain traceable and are fit for implementation and validation.

This role directlyimpactsthe success of customer-relevant and operationally effective digital solutions by bridging Product Management service domain experts architecture and development teams. Your work will help ensure that requirements are clear consistent testable and aligned with both business value and practical implementation needs.

HowYoullMake an Impact

• Elicit analyze document andmaintainfunctional and non-functional requirements for digital service solutions.

• Define use cases user stories process flows business rules and acceptance criteria in collaboration with relevant stakeholders.

• Act as a key interface between Product Management service domain experts architecture development and other stakeholders to clarify needs and resolve requirement gaps.

• Analyze current and target business and service processes toidentifyneeds impacts and improvement opportunities.

• Support Product Management and delivery teams in refining requirements into epics features user stories and acceptance criteria.

• Provide requirement clarification during development testing rollout and user acceptance activities.

• Maintain traceability between business needs requirements solution features and acceptance criteria.

• Support verification and validation by helping ensure requirements are complete testable and well documented.

• Maintain high-quality documentation of requirements assumptions decisions and process descriptions.

• Contribute to continuous improvement of analysis methods templates and collaboration practices within the team.

Your Background

• University degree (Bachelors or Masters) in Business Information Systems Engineering Computer Science ora relateddiscipline.

• Proven experience in business analysis requirements engineering or a similar role in digital or software solution development.

• Strong ability to elicit structure document and communicate requirements clearly.

• Experience working with cross-functional teams in agile hybrid or structured development environments including iterative requirement refinement.

• Experience with process analysis workflow documentation and acceptance criteria definition.

• Strong communication facilitation and documentation skills in English.

• Experience with digital service solutions in industrial energy utility or asset-intensive environments is an advantage.

• Familiarity with backlog refinement process modeling user journey mapping testing support or requirement management tools is meriting.

More about us

We pride ourselves on offering a holistic range of competitive benefits to support your financial physical and mental wellbeing and personal development. We want you to truly thrive with us in work and out.

We can provide more information during the recruitment process.

We are committed to full transparency and compliance with all legal requirements ensuring that every candidate knows exactly what to expect at each stage of the recruitment process. Once the process is successfully completed we will share detailed information about financial conditions and benefits with the selected candidate. Before signing the employment contract you will receive all remaining details of the offer giving you the time and space to review everything carefully.

*Applicable only for Poland location align with local law regulations.