Customs Operations Specialist – Customs Control Tower

Join a global logistics business where customs compliance and operational excellence come together

We are looking for a Customs Operations Specialist to join our Customs Control Tower team in Poland.

This is a great opportunity for someone who enjoys working in a fast-paced structured and highly regulated environment and who takes pride in delivering accurate high-quality work. In this role you will help coordinate and support a range of customs activities ensuring smooth execution compliance with customs requirements and excellent service to internal stakeholders.

You will be part of a collaborative team where attention to detail ownership process discipline and continuous improvement really matter.

As a Customs Operations Specialist you will play an important role in supporting the day-to-day customs operation by coordinating activities maintaining process quality and ensuring work is completed in line with required standards.

Your responsibilities will include:

• Coordinating and organising customs-related activities within the team
• Ensuring all work is completed in line with standard operating procedures and internal process guidelines
• Supporting compliance with local customs authority and statutory requirements
• Maintaining a high level of accuracy and quality across customs processes
• Building strong working relationships with internal stakeholders and supporting excellent service delivery
• Collaborating closely with team members sharing knowledge and supporting cross-training across accounts
• Working to deadlines in a fast-moving operational environment
• Contributing to a culture of continuous improvement and process excellence

Were looking for someone who is organised proactive and quality-focused with the confidence to work independently while also being a strong team player.

• Strong attention to detail
• Good working knowledge of MS Office especially Outlook Excel and Teams
• Ability to work independently and manage deadlines under pressure
• Experience working in a regulated and fast-paced environment
• Fluent English with good communication skills
• Experience building effective working relationships with stakeholders
• A collaborative mindset and willingness to support the wider team
• A degree or equivalent qualification/certificate
• A process-driven approach with a strong focus on quality
• A self-motivated problem-solving mindset
• Experience in the logistics industry

• Previous customs experience ideally across European import and export
• A customs qualification/certificate
• Experience working with remote teams
• A continuous improvement mindset
• Experience working in a large international organisation

In return we offer a role in an international environment where you can build your customs knowledge develop your career and be part of a team that plays a key role in supporting smooth cross-border operations.

• 6500 PLN 8500 PLN gross per month depending on experience
• 7.5% annual bonus
• LuxMed
• Sports Card
• Opportunity to grow your experience in customs and logistics
• Exposure to a global collaborative business environment

This is an opportunity to become part of a team that helps keep international trade moving. If you enjoy working with process compliance coordination and operational detail and you want to grow within a global logistics environment wed love to hear from you.