Customs Operations FinOps Specialist

At Maersk we connect and simplify global supply chains for our customers. As part of our growing Customs Operations team in the Warsaw Global Service Centre we are looking for a Customs Operations FinOps Specialist to support the accurate financial execution of customs-related activities ensuring compliance operational excellence and an outstanding customer experience.

This is an excellent opportunity for finance customs and operations professionals who enjoy working with numbers solving problems and collaborating with international stakeholders in a dynamic and fast-paced environment.

What Youll Be Doing

As a Customs Operations FinOps Specialist you will play a key role in managing financial transactions related to customs services. Your responsibilities will include:

• Generating validating and processing customer invoices for customs-related services.
• Recording revenue taxes duties and associated costs accurately within operational systems.
• Managing invoice cancellations corrections and reissuance processes.
• Supporting month-end closing activities and ensuring deadlines are met.
• Validating costs received from customs authorities and third-party providers.
• Coordinating invoice dispatch and maintaining effective communication with Operations and Customer Experience teams.
• Supporting compliance reviews audit requirements and KPI reporting activities.
• Providing exceptional customer service and resolving financial queries professionally.
• Collaborating with cross-functional teams to ensure efficient completion of operational activities.
• Identifying process improvements and proactively solving customer and operational issues.

What Were Looking For

We are seeking individuals who combine strong analytical skills with a customer-focused mindset.

Required Qualifications & Skills:

• Experience in finance operations customs logistics shared services or a similar transactional environment.
• Strong proficiency in Microsoft Excel (essential).
• Background or education in finance
• Fluency in English and Polish
• Excellent written communication skills particularly via email.
• High attention to detail and accuracy.
• Strong organizational and multitasking abilities.
• Effective problem-solving skills.
• Ability to work collaboratively within international teams.
• Flexibility to support rotational shifts where required.

Experience or knowledge in the following areas will be considered an advantage:

• Customs financial processes.
• Duties taxes and customs compliance regulations.
• Financial or logistics systems such as CargoWise One Kewill or similar platforms.
• Working in high-volume operational or shared service environments.
• Cross-functional collaboration with operations customer service and finance teams.

• Opportunity to join a global leader in logistics and supply chain management.
• Exposure to international customs and finance operations.
• Career development within a diverse and inclusive global organization.
• Collaborative working environment with opportunities to learn from industry experts.
• Competitive compensation and benefits package (Between 6500 - 8650 PLN per month depending on background and skills plus 7.5% annual bonus)
• Onsite team working and a people-first culture focused on growth and wellbeing.

If you are detail-oriented customer-focused and passionate about finance and operational excellence wed love to hear from you.

Apply today and become part of a team that helps keep global trade moving.

Maersk is committed to a diverse and inclusive workplace and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race colour gender sex age religion creed national origin ancestry citizenship marital status sexual orientation physical or mental disability medical condition pregnancy or parental leave veteran status gender identity genetic information or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.

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