Customer Service Specialist with Turkish (mfd)

Looking for a role where you can develop your customer operations skills in a collaborative international environment Keep reading!

Our team in Gdynia works in an international environment supporting customers and internal teams across Europe. We value collaboration efficiency and a positive work atmosphere that supports your development.

From the start you will join a friendly and supportive Customer Operations team with access to onboarding training and guidance to help you grow in your role.

• Entering and managing customer orders in the system ensuring accuracy and timely processing.

• Monitoring the status of orders and proactively following up with customers to provide updates and resolve any issues.

• Facilitating clear and effective communication between internal stakeholders including sales representatives supply chain factory teams and pricing departments.

• Handling invoice-related tasks such as processing corrections issuing credit/debit notes and managing non-technical complaints.

• Coordinating delivery logistics with warehouses and transport providers to ensure on-time shipments.

• Monitoring stock levels and collaborating with supply and production teams to maintain product availability.

• Maintaining a high level of customer satisfaction through responsiveness attention to detail and a customer-first mindset.

• Fluency in Turkish is essential (spoken and written).

• Conversational level of English

• Minimum of 1 year of experience in a similar customer service or order management role.

• Familiarity with SAP or other ERP systems is a strong advantage.

• Previous experience or academic background in logistics will be considered a plus.

• Strong organizational skills and the ability to manage multiple tasks simultaneously.

• Excellent interpersonal and communication skills with a proactive and solution-oriented approach.

• Ability to work effectively in an international and multicultural environment.

How we work: At PPG we bring teams together to accelerate collaboration and career development with in-person work Monday through Thursday and the opportunity to work remotely on Flexible Fridays. Schedules may vary by location.

About us:

PPG: WE PROTECT AND BEAUTIFY THE WORLD

Through leadership in innovation sustainability and color PPG helps customers in industrial transportation consumer products and construction markets and aftermarkets to enhance more surfaces in more ways thandoes any other company. To learn more visit and follow @PPG onX.

The PPG Way 2030

We are customer champions

Proactive. Bold. Trustworthy. Everything we do starts with our customers. We listen movefastanddontstop until we solve their biggest challenges. When our customers win we all grow.

We act with purpose and speed

Agile. Data-driven. Empowered. We take smart risks to stay ahead of the competition. We work proactively with agility using quality data to develop solutions that create value.

We are excellentoperators

Productive. Collaborative. Accountable. No matter our role weidentifyproblems takeownershipand always bring solutions. We are both proactive and responsive to drive continuous improvement and deliver results. We support ourfrontlinethe faces of PPG to our customers.

We compete to win

Future-focused. Driven. Ambitious. We are passionate about growing our business and winning with our customers. We deliver results embrace newtechnologiesand leverage agility and speed as strengths.

We are PPG proud

Strong. United. Passionate. We work safely act withintegrityand value our diverse perspectives. We celebrate achievements and take pride in the positive impact we create together to protect and beautify the world.

At PPG we use AI in the hiring process to make the process more efficient. AI tools do not make hiring decisions. You can learn more by going to opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees creates an environment for continuous learning and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex pregnancy race color creed religion national origin age disability status marital status veteran status sexual orientation genderidentityor expression.

If you need an adjustment due to a disability please

PPG pay ranges and benefits can vary bylocationwhich allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including but not limited to skill sets experience and training qualifications and education licensure and certifications and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurancecoveragesand benefits will bein accordance withthe terms and conditions of the applicable plans and associated governing plan will be discussed with you by your recruiter during the hiring process.

PPG values your feedback on our recruiting process. We encourage you to visit and provide feedback on the processso that we can do better today than yesterday.