Customer Experience Marketing Specialist, Poland

IFF is a global leader in flavorsfragrancesand health & biosciences. We deliver sustainable innovations that elevate everyday products.

Taste:Crafting unique technology-enabled flavor designs that define the identity of food and beverage brands shape trends and fuel market success.

As part of the Customer Experience Marketing team you will be the driving force behind how IFF engages with customersinPoland.Youllactivate the IFF brand and solutions to deliver differentiated value rich experiences throughout the customer journey. By crafting compelling content insights and strategic narrativesyoullhelp shape customer engagement and fuel business growth in Polish market.

The role is based in Warsaw Poland. Be part of acreative strategic and customer-focused teamwhere together we can achieve greatness and make a real impact. Your potential is our inspiration.

WhereYoullMake a Difference

Analyze food and beverage category trends using tools such as Mintel Euromonitor Nielsen and AI-driven insight platforms translating findings into actionable insights

• Develop compelling customer-facing content that supports business growth and strengthens customer relationships across the Polish market

• Collaborate with customers to co-create innovative food and beverage concepts tailored to local consumer preferences

• Support Polish Team with deep marketunderstanding and analysis helping build the strategyperspectiveand development direction

• Connect consumer trends and market dynamics with IFFs commercial strategy toidentifynew business opportunities

• Lead the creation and delivery of high-impact customer presentations including trend storytelling conceptshowcases and insight-driven narratives

• Manage end-to-end customer engagement experiences including presentation materials (labels banners videos) andlogisticsfor customer events

• Monitor new product launches and emerging trends across the region toidentifywhitespace opportunities and market gaps

• Partner cross-functionally with commercial innovation and design teams to develop and implement compelling customer value propositions

What Makes You the Right Fit

• 57 years of marketing experience ideally in a B2Bor FMCGenvironment within the food and beverage manufacturing sector

• Bachelors degree in Marketingor a related field (Mastersdegree preferred)

• Strong analytical skills with the ability to interpret complex data and translate it into meaningful insights

• Proficiencyin Microsoft 365 especially Excel and PowerPoint

• Experience with consumer research tools (e.g. Mintel Euromonitor Nielsen) and insight generation

• Proven ability to create impactful presentations and marketing materials

• Strong collaboration communication and stakeholder management skills

• Fluency in Polish and English both written and verbal

How Would You Stand Out

• Basic graphic design skills and experience working with marketing or creative agencies

• Experience in AI-driven insights or digital marketing tools

• A creative mindset with a passion for innovation in B2B marketing

• Foodies are very welcome

Why Choose Us

• Opportunity to work in a global innovation-driven organization shaping the future of food and beverage

• Exposure to international markets and collaboration across diverse teams

• A dynamic customer-centric environment with high business impact

• Continuous learning and developmentopportunities

• A culture that values creativity collaboration and inclusion