Controlling Manager

Key Responsibilities

Financial Controlling and Planning:

• Own and coordinate annual budgeting forecasting and multi-year planning for the GBS organization
• Analyze performance (incl. FTEs financial targets and key cost drivers) and recommend actions to optimize costs allocate resources prioritize investments and enable organizational change
• Prepare financial models and business cases for transformation and investment initiatives

Management Reporting and Performance Management:

• Design prepare and continuously improve the reporting framework (management reporting dashboards financial and operational KPIs) in line with business and corporate requirements
• Ensure transparent and consistent performance information across functions covering costs productivity FTE utilization SLA delivery service quality process efficiency and automation
• Provide management commentary root-cause analysis and recommendations on performance gaps risks and improvement opportunities

Workforce and Capacity Planning:

• Partner with operational leaders to translate service volumes scope of work and process changes into workforce capacity plans and charging; monitor FTE utilization and personnel cost development to support identification of optimization measures
• Support resource planning for migrations process changes and transformation initiatives

Finance Process Transformation:

• Partner with Finance Transformation to translate initiatives into measurable targets and deliverables develop KPIs and dashboards for progress monitoring co-create Process KPI framework

Business Partnering and Governance:

• Act as a trusted financial partner to the GBS Director process leaders and support functions providing insights and recommendations to support decision-making
• Present results and scenarios to leadership challenge assumptions where appropriate and ensure follow-up on agreed actions through performance reviews and governance forums
• Collaborate with Operations Finance Transformation HR Accounting and Corporate functions to strengthen organizational performance and create effective feedback loops

Continuous Improvement and Team Leadership:

• Drive standardization automation and simplification of controlling and reporting processes including BI and self-service reporting solutions
• Lead organize and develop a small team of controlling specialists and reporting experts setting priorities and ensuring high-quality and timely delivery
• Foster a culture of ownership data quality collaboration and continuous improvement.

Qualifications :

Qualification and Experience:

• University degree in Finance Accounting Economics Controlling or a related discipline; ACCA CIMA or equivalent qualification is an advantage
• Minimum 6 years of relevant professional experience in Controlling FP&A management reporting or finance preferably in an international organization
• Practical experience in an SSC GBS or BPO environment with a good understanding of service operations and accounting processes such as R2R/GL P2P/AP O2C/AR and Master Data
• Strong experience in budgeting forecasting cost controlling variance analysis financial modelling and management reporting
• Experience in performance management using financial and operational KPIs including costs productivity SLAs service volumes FTEs and workforce/capacity utilization
• Experience in supporting business decisions through financial analysis management insights and business cases with the ability to identify performance gaps risks and improvement opportunities
• Exposure to quality assurance internal controls audit root-cause analysis or process governance is an advantage
• Advanced Microsoft Excel and strong data analysis skills; practical experience with Power BI or a comparable BI/reporting tool
• Working knowledge of SAP FI/CO SAP S/4HANA or a comparable ERP system
• At least 2 years of experience in people management team coordination or leading expert work
• Experience in driving process improvements standardization automation or organizational change
• Ability to present complex financial and operational information clearly to management and work effectively with senior stakeholders across functions
• Fluent English both written and spoken. 

Additional Information :

We provide: 

• Stable employment in an international corporation that is constantly growing
• The chance to expand your knowledge and gain experience in various areas
• Co-financed private medical care and group insurance also available for family members
• Cash benefits as part of the Social Benefits Fund e.g. a Christmas allowance
• Higher salary if you know an additional language
• Co-financed sports card
• Team and company integration events after hours
• Hybrid work

Remote Work :

No

Employment Type :

Full-time