Collection Specialist
Job Location:
Monthly Salary:
Posted on:
Vacancies:
Job Summary
Job Description
Join the team behind iconic brands like Huggies Kleenex Cottonelle Scott Kotex Poise Depend and Kimberly-Clark Professional. At Kimberly-Clark its all here for you - innovation growth and the chance to make a real impact.
Youre not the person who will settle for just any role. Neither are we. Because were out to create Better Care for a Better World and that takes a certain kind of person and teams who care about making a difference. Here youll bring your professional expertise talent and drive to building and managing our portfolio of iconic ground-breaking this role youll help us deliver better care for billions of people around the world. It starts with YOU.
About You
In one of our professional roles youll focus on winning with consumers and the market while putting safety mutual respect and human dignity at the center.
We are looking for a finance professional with strong relationshipbuilding capabilities a proactive approach to resolving queries and disputes and the desire to grow within a globally recognized organization.
As a Collections Specialist you will support EMEA region and you will collaborate closely with end-customers operational managers and regional support teams (Sales Credit Analysts Customer Service) to ensure timely resolution of claims disputes and account issues.
It starts with YOU.
The role is a Fixed Term Contract for 12 months
In this role you will:
Contact end customers to collect outstanding payments and resolve overdue balances.
Analyze end-customer portfolio data to identify root causes of debts and open credits and implement appropriate resolution plans.
Monitor maintain and reconcile assigned customer accounts; propose write-offs and ensure a low level of outstanding debt.
Communicate with external customers via phone and email to reduce delinquency and support financial analysis of customer accounts.
Prepare and deliver financial reports including customers exceeding credit limits unearned cash discounts top past-due invoice contributors and aged debt analysis.
Act as a liaison between end customers and Order-to-Cash teams by sharing documentation related to disputes unallocated payments and other claims.
Required Qualifications:
Fluent English (C1 level) written and spoken & Arabic (B2/C1 level) would be an asset
Proven experience in Collections or related process would be an asset
Excellent problem-solving and analytical skills
Strong customer relationship management abilities.
Preferred Qualifications:
SAP working knowledge
Degree ideally related to accounting and finance.
Led by Purpose. Driven by You.
Total Benefits
We believe that our employees are our greatest asset and were committed to providing them with the resources they need to be successful. If youre looking for a rewarding career with a company that cares about its employees then Kimberly-Clark is the place for you.
Great Support for Good Health - with medical dental and vision coverage options Social Fund and Cafeteria Platform life insurance to support you and your family in unexpected moments and the Employee Assistance Program as we want to ensure that you have access to the resources you need to take care of yourself and your loved ones.
Hybrid Work Arrangement - with min. 1 day per week from the office in accordance with our internal policy as we understand the importance of work-life to that we are providing you with the flexibility to manage your commitments both inside and outside of work.
Yearly Bonus - to reward you for your hard work and dedication throughout the year. This bonus is based on individual and company performance and is a great way to recognize and appreciate your contributions.
Employee Referral Program & Holiday Allowance - we have a referral program in place that rewards you for recommending qualified candidates to open positions within the company. Additionally we offer a holiday allowance to help you enjoy your time off.
Additional Leave - to make your birthday extra special and to participate in voluntary incentives in addition to your regular working duties in accordance with our internal policy. You can take up to 4 days of voluntary leave for Kimberly-Clark coordinated actions.
Learning & Growth- we are committed to helping our employees develop and grow which is why we offer a wide range of soft skills training on our internal training platform. These training sessions are available to every employee and can be tailored to your specific needs.
International Environment -a job at the very heart of Kimberly-Clarks finance organization in which you will be part of a great diverse team with wide exposure to the business functions and the opportunity to influence processes & drive optimization.
Flex That Works at Kimberly-Clark
We believe great work happens when people come together with purpose. Thats why we offer a flexible work model that blends remote work with intentional in-person collaboration helping you connect grow and innovate while maintaining the balance you value.
To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime please check out the careers website.
And finally the fine print.
For Kimberly-Clark to grow and prosper we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world which is why we seek to build a workforce that encompassesthe experiences of our consumers.When you bring your original thinking to Kimberly-Clark you fuel the continued success of our enterprise. We are a committed equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability status protected veteran status sexual orientation gender identity age pregnancy genetic information citizenship status or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties responsibilities and skills required for this position.
Employment is subject to verification of local policies.
This role is available for local candidates already authorized to work in the countrys role only. Kimberly-Clark will not provide relocation support for this role.
#LI-Hybrid
Applicable for Poland and Slovakia: Annual Base Salary Range and the Incentive Plan (if applicable): will be communicated prior to the interview. At Kimberly-Clark we are committed to fostering fairness equity and transparency in everything we do including our recruitment practices. Whether you are already part of our team or considering joining us you will have visibility of all the key pay and benefit elements prior to the interview. Along with a competitive pay our positions typically offer additional performance-based incentives (if applicable to the role) we offer a range of benefits enhancing your life health and prosperity over time. But pay is just one part of our offering. We also offer you opportunities to grow thrive and make an impact. We are committed to equal pay for work of equal value and use gender-neutral criteria in determining compensation and career progression. These principles guide our approach to pay transparency.Primary Location
Krakow OfficeAdditional Locations
Worker Type
EmployeeWorker Sub-Type
Fixed Term (Fixed Term)Time Type
Full timeRequired Experience:
IC
About Company
Since 1872, we’ve had the foresight to find new ways to make lives better. From creating new categories to starting new conversations, we are constantly innovating our products and our practices to serve and care for the ever-changing needs of the people we touch at all stages.
