Cloud Operations Manager (10969)

130 - 150 PLN/h (B2B)

PLN brutto (UOP)

Kraków (Hybrid - 2 days office / 3 days remote)

Manager

Join a globally distributed Cloud Operations team responsible for building and operating cloud foundations across GCP AWS and Microsoft Azure. The team enables enterprise applications to consume cloud services in a secure resilient scalable and efficient way.

As Cloud Operations Manager you will lead a multi-skilled DevOps engineering team and be responsible for operational processes standards service quality risk management and continuous improvement.

• Lead and manage a globally distributed team of DevOps engineers including hiring objectives performance reviews and development
• Define and improve the scope and standards of Cloud Operations support
• Own KPIs SLAs management reporting and escalations
• Ensure cloud platforms meet security risk architecture operational and BCP requirements
• Drive automation and continuous improvement to increase operational efficiency
• Work closely with Cloud Product Management Service Management Security Risk and Technical Architecture teams
• Represent Cloud Operations in discussions with internal IT teams and major cloud providers
• Support requirements gathering and establish feedback loops between customers and Operations teams
• Maintain engineering documentation knowledge bases and key technical decisions

• Experience as an Operations Manager / Technical Operations Manager in an enterprise environment
• Experience managing teams of 10 people
• Strong knowledge of at least one major cloud platform: AWS GCP and/or Azure
• Understanding of cloud infrastructure including compute containers storage IAM networking and container orchestration
• Experience with CI/CD and continuous testing
• Understanding of IAM RBAC operating systems networking and container technologies
• Experience working with IT Audit Security Risk and compliance
• Strong knowledge of enterprise risk management and Non-Functional Requirements (NFRs)
• Experience working in global cross-functional teams and managing multiple stakeholders
• Strong people management communication presentation and problem-solving skills
• Experience with process design and continuous improvement
• Experience with management reporting including qualitative and quantitative metrics
• Experience with budget planning and management
• Fluent English and Polish

• Professional-level certifications in AWS Azure and/or GCP
• Experience in a highly regulated industry particularly Financial Services
• Experience working with multiple support groups and complex enterprise service environments

• Relocation package (4500 PLN total value) paid in three installments (1500 PLN per month) in case your permanent presence in the office is mandatory and you need to relocate from another city
• Benefits: Extended medical care (over 2000 medical facilities in Poland 80 in Kraków) for you and your family; Multisport Benefit card; life insurance

Required Experience:

Manager