Cashback Operations Manager

Location: Wrocław or Warsaw Poland.

Were looking for a Cashback Operations Manager to take ownership of the day-to-day operations of Opera Cashback across our key markets. If youre hands-on analytical highly organized and have experience in affiliate marketing cashback or performance marketing wed love to hear from you. Youll help ensure our merchant ecosystem runs smoothly from merchant setup and cashback rates to tracking promotions and campaign launches.

At Opera youll combine the reach of a global brand with the autonomy of a small independent team. Youll work alongside supportive experienced colleagues in a flat organizational structure where decisions move quickly and your ideas can make an impact. Youll have opportunities to learn experiment and take ownership of your work.

Role & Responsibilities:

• Own the day-to-day operations of Opera Cashback across key markets managing merchant setup activation configuration cashback rates promotions campaigns and merchant information in the Cashback CMS.

• Manage relationships and operational processes with affiliate networks such as Impact CJ Awin and other partners including monitoring tracking investigating attribution or transaction discrepancies and coordinating technical resolutions.

• Act as the internal Cashback expert for Commercial and Account Management teams supporting merchant onboarding campaign launches promotional opportunities and day-to-day requests from merchants and affiliate networks.

• Work cross-functionally with Product Tech Finance Legal and Customer Support teams on product improvements tracking and integrations financial processes agreements and cashback-related user cases.

• Monitor merchant and campaign performance identify operational issues and optimization opportunities and maintain high accuracy across merchant configurations rates promotions and campaigns.

• Conduct regular competitive and market analysis across cashback and affiliate platforms monitoring merchant coverage cashback rates promotional mechanics and new product features and turn findings into actionable recommendations.

Job Requirements:

• Professional experience in affiliate marketing performance marketing cashback or a closely related industry with a strong understanding of CPA/CPS models commissions attribution cookies tracking and affiliate networks.

• Hands-on experience working with affiliate platforms or networks such as Impact CJ Awin Partnerize or similar solutions.

• Strong operational and analytical mindset with excellent attention to detail. Youre comfortable managing multiple merchant configurations campaigns rates deadlines and performance data simultaneously.

• Strong problem-solving and stakeholder-management skills with the ability to troubleshoot issues and coordinate solutions across internal teams merchants and external partners.

• Confident communication skills and the ability to work directly with merchants affiliate networks Commercial teams and other stakeholders.

• Fluency in English both spoken and written.

It would be huge advantage if you have:

• Previous experience working for a cashback platform affiliate publisher affiliate network e-commerce platform or marketplace.

• Direct experience managing cashback merchants cashback rates promotional campaigns or merchant-funded promotions.

• Experience working with large international merchants across e-commerce travel marketplaces or other consumer verticals.

• Experience supporting commercial negotiations around commission increases temporary commission boosts exclusive cashback rates or other promotional opportunities.

• Experience contributing to product development or working closely with Product teams on merchant- or advertiser-facing features.

Whats on Offer:

• Flat organizational structure with short decision-making processes that boost your creativity and drive

• A team of experienced and supportive individuals that fosters a friendly work atmosphere

• Professional skill development

• A diverse and inclusive workplace

• Smart working technology

Interested

We are actively reviewing applications so apply now! We are looking forward to hearing from you.