C004964 Principal Technician (Digital Infrastructure) (NS) TUE 7 Jul

Deadline Date: Tuesday 7 July 2026

Requirement: Principal Technician (Digital Infrastructure)

Location: Bydgoszcz PL

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 695

Required Start Date: 3 August 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

1. Systems design

• Follows standard approaches and established design patterns to create new designs for simple systems or system components.
• Identifies and resolves minor design issues.
• Identifies alternative design options and seeks guidance when deviating from established design patterns.

2. Systems integration and build

• Provides technical expertise to enable the configuration of system components and equipment for systems testing.
• Collaborates with technical teams to develop and agree system integration plans and report on progress.
• Defines complex/new integration builds.
• Ensures that integration test environments are correctly configured.
• Designs performs and reports results of tests of the integration build.
• Identifies and documents system integration components for recording in the configuration management system.
• Recommends and implements improvements to processes and tools.

3. IT infrastructure

• Provisions/installs configures and maintains infrastructure services and components.
• Monitors measures and reports on infrastructure load performance and security events.
• Identifies operational issues and contributes to their resolution.
• Carries out agreed operational procedures including backup/restore using supplied infrastructure tools and scripts.
• Carries out agreed system software maintenance tasks.
• Automates routine system administration tasks to specifications using standard tools and basic scripting.

4. Storage management

• Performs regular high-performance scalable backups and restores on a schedule and tracks offsite storage.
• Implements documented configurations for allocation of storage installation and maintenance of secure storage systems using the agreed operational procedures.
• Identifies operational problems and contributes to their resolution.
• Uses standard management and reporting tools to collect and report on storage utilisation performance and backup statistics.

Skills Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• Demonstrated experience in the installation configuration administration maintenance and support of enterprise IT infrastructure including servers storage systems virtualization platforms and cloud services.
• Strong knowledge of Microsoft server technologies and core infrastructure services including Active Directory Group Policy DNS DHCP and identity and access management solutions.
• Proven experience administering and supporting Virtual Desktop Infrastructure (VDI) environments including deployment configuration performance optimization and troubleshooting.
• Experience managing VMware technologies including vSphere ESXi vCenter Horizon or equivalent virtualization and desktop virtualization platforms.
• Sound understanding of enterprise storage technologies backup and recovery solutions data protection mechanisms and disaster recovery processes.
• Experience monitoring infrastructure performance capacity availability and security events and implementing corrective actions to maintain service reliability.
• Strong analytical and troubleshooting skills with the ability to diagnose and resolve complex infrastructure system integration and operational issues.
• Experience planning executing and supporting infrastructure integration testing deployment and operational acceptance activities.
• Knowledge of IT security principles infrastructure hardening vulnerability management patch management and secure system administration practices.
• Experience automating routine administrative and operational tasks using scripting languages and automation tools such as PowerShell or equivalent technologies.
• Ability to develop and maintain technical documentation standard operating procedures configuration records and infrastructure support documentation.
• Experience working within highly available mission-critical or enterprise-scale environments requiring high levels of reliability resilience and operational continuity.
• Ability to collaborate effectively with multidisciplinary technical teams stakeholders vendors and service providers to deliver infrastructure services and projects.
• Strong communication interpersonal and Customer oriented skills with the ability to provide technical guidance and knowledge transfer to team members and users.
• Relevant professional certifications in Microsoft VMware cloud technologies or related infrastructure disciplines are highly desirable.

Required Experience:

Staff IC