Associate Business Process Improvement Analyst
Job Summary
Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.
Responsibilities may include the following and other duties may be assigned:
- Support process system and tool improvement initiatives across Customer Care Order Operations
- Contribute to project planning documentation testing risk tracking progress monitoring and stakeholder updates
- Gather and document business requirements process maps and process improvement opportunities
- Maintain process documentation work instructions knowledge repositories and operational standards
- Collaborate with cross-functional stakeholders across Operations Centers of Excellence Information Technology and other business functions
- Assist with knowledge transfer process transition and operational readiness activities for markets and business partners
- Analyze operational data reports and performance metrics to identify improvement opportunities and support decision making.
Required Knowledge and Experience:
- Minimum 1 to 2 years of Medtronic operational experience with working knowledge of business processes systems and tools
- Experience analyzing data reports or operational metrics to support business decisions and process improvements
- Demonstrated ability to manage assigned tasks meet deadlines and deliver results in a structured environmen
- Professional English communication skills both written and spoken
- Ability to work independently while collaborating effectively with cross-functional stakeholders.
Preferred Qualifications:
- Experience supporting cross-functional projects and process transformation initiatives
- Experience with automation system implementations and operational excellence programs
- Knowledge of Lean Six Sigma and other continuous improvement methodologies
- Familiarity with Customer Care Order Operations or shared services environments
- Ability to drive process improvements and support organizational change initiatives.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.
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Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.
Required Experience:
IC
About Company
About Medtronic Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an excit ... View more