Applications & Business Intelligence Lead

At Amplifon Poland were currently looking for an Applications & Business Intelligence Lead to join our team in Łódź.

In this role youll be responsible for the development maintenance and continuous improvement of business-critical applications and Business Intelligence solutions playing a key role in driving digital transformation optimizing business processes and implementing global IT standards and solutions.

Your Responsibilities

• Ensure the stability performance and continuous improvement of business applications supporting the companys operations and retail network.
• Partner with business stakeholders to deliver technology solutions that improve operational efficiency and support digital transformation initiatives.
• Lead the development and optimization of Business Intelligence reporting and data analytics solutions.
• Oversee system integrations process standardization and compliance with company policies and applicable regulations.
• Provide second-level support for local business applications and coordinate the resolution of critical incidents.
• Monitor application performance and identify opportunities for continuous improvement.
• Coordinate local initiatives and support the implementation of global IT projects and solutions.
• Manage relationships with external vendors and collaborate with local regional and global stakeholders to ensure business continuity and successful project delivery.

Your Profile

• Minimum 5 years of experience in IT Applications Business Intelligence or Data & Analytics.
• Experience delivering IT projects and partnering with business stakeholders in an international environment.
• Strong knowledge of SQL reporting tools and data analysis.
• Experience managing and enhancing business applications and CRM/ERP systems preferably Oracle CRM & ERP.
• Good understanding of business processes system integrations and IT service management principles.
• Strong analytical and problem-solving skills with the ability to translate business needs into effective technology solutions.
• Excellent communication and stakeholder management skills with experience coordinating cross-functional teams and external vendors.
• Fluent English (minimum B2).

Your Working Environment

• International retail and healthcare environment.
• Collaboration with local and global IT teams business stakeholders and external partners.
• Development and support of back-office and front-office applications supporting Amplifons network of clinics.
• Business Intelligence reporting and data analytics.
• Participation in international projects and global system implementations.

Technologies & Tools

• Oracle CRM & ERP and business applications supporting operational processes.
• Business Intelligence and reporting platforms.
• System integration and data management solutions.
• Microsoft ecosystem supporting data analytics and reporting.

What We Offer

• The opportunity to work for a company driven by a meaningful mission: helping people rediscover the full richness of hearing.
• A full-time employment contract with Amplifon the global leader in hearing care solutions.
• A Monday-to-Friday schedule with fixed working hours supporting a healthy work-life balance.
• Ongoing learning and career development opportunities through the Amplifon Academy.
• A collaborative supportive and inclusive working environment where teamwork and mutual respect are valued.
• A comprehensive benefits package including private medical care for you and your family group life insurance and access to the MyBenefit platform (including MultiSport and MultiLife).
• Christmas benefits and seasonal gifts.