AI & Sales Automation Product Manager
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Job Summary
At Motorola Solutions we believe that everything starts with our people. Were a global close-knit community united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people property and places. Our solutions foster the collaboration thats critical for safer communities safer schools safer hospitals safer businesses and ultimately safer nations. Connect with a career that matters and help us build a safer future.
Department Overview
Job Description
Serving as an agile product manager this role will translate business needs and user feedback into specific requirements and Jira stories for AI automation primarily for the Salesforce platform and connected systems. Responsibilities include identifying process improvements coordinating User Acceptance Testing (UAT) managing data consolidation efforts and assisting with the rollout of AI features. Success will be measured by solution adoption efficient solution development and the reduction of manual administrative efforts.
In addition the role will include occasional development tasks for simple AI and workflow automations such as automating spreadsheet updates and reporting tasks.
Manage the implementation and roll-out of new business processes Salesforce solutions and AI initiatives.
Design integration and automation flows that reduce effort consolidate platform actions and improve data analysis for sellers.
Create and maintain a product roadmap for assigned internal products.
Maintain a deep understanding of AI model capabilities and relevant third party AI tools.
Gather understand and document business requirements and write IT Agile development Jira stories for Salesforce and automation initiatives.
Coordinate and execute User Acceptance Testing (UAT) in sandbox environments and manage technical testing schedules.
Work collaboratively with cross-functional teams to consolidate data sources and troubleshoot integration issues between platforms.
Maintain project and product documentation and build trusted relationships with technical SMEs extended IT teams and sales operations leaders.
Ensure all AI deployments and automation workflows adhere to internal data privacy standards security protocols and responsible AI usage guidelines when handling sensitive internal and customer CRM data.
Act as a hands-on developer for simple automation tasks.
Skills & Abilities
Good Product Management skills including effectively prioritizing feature and solution development scheduling tasks writing Jira stories building a product roadmap and communicating project status and goals.
Ability to stay apprised of developing technologies such as AI Machine Learning and conversational intelligence and apply them to modernize business processes.
Outstanding analytical skills with the ability to consolidate data and troubleshoot issues.
Demonstrated technical aptitude and ability to engage closely with architects developers and technical SMEs.
Continuous evaluation of sales processes to remove administrative burdens through digital automation and AI.
Ability to quickly adapt to new requirements and maintain working relationships with intra-organization groups.
Familiarity with data visualization and warehousing platforms such as Tableau and Snowflake a plus.
Familiarity with basic coding and simple automations (e.g. Google AppScript Python basic API integrations) a plus.
Salesforce platform experience (Required).
Strong understanding of the sales/CRM process.
Basic Requirements
1 years of direct experience in product management sales support or overseeing the development of software solutions.
Bachelors degree in business computer science or a related field preferred
Travel Requirements
Relocation Provided
Position Type
EEO Statement
Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion or belief sex sexual orientation gender identity national origin disability veteran status or any other legally-protected characteristic.
We are proud of our people-first and community-focused culture empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If youd like to join our team but feel that you dont quite meet all of the preferred skills wed still love to hear why you think youd be a great addition to our team.
Required Experience:
IC
About Company
Motorola Solutions, Inc., incorporated on March 9, 1973, is a provider of communication infrastructure, devices, accessories, software and services. The Company operates through two segments: Products and Services. It serves global customer base spanning federal, state, county, provin ... View more
