Account Manager (Mid-Senior, Remote)
Job Summary
- Own a portfolio of business customers of different sizes building a clear understanding of their goals product usage risks and growth potential.
- Communicate with customers regularly to ensure they are getting value from our products answer commercial or product-related questions and identify where additional support is needed.
- Identify upsell and cross-sell opportunities within your customer portfolio qualify them based on customer needs and move them through your opportunity pipeline.
- Support customers during product adoption and deployment by coordinating internal resources clarifying expectations and helping remove blockers.
- Manage customer agreements and renewals by preparing commercial terms aligning timelines and addressing risks before they affect retention.
- Lead strategic account management activities including account planning at-risk account management client visits or business trips when relevant and projects that improve team processes.
- Several years of experience managing customer relationships or customer engagements with a proven track record of delivering positive outcomes.
- Strong relationship management and problem-solving skills with the ability to understand customer needs and turn them into action.
- Excellent written and verbal communication skills in English.
- Creative out-of-the-box thinking approach when identifying opportunities solving challenges and growing accounts.
- Data-driven approach to sales with knowledge of or experience using key sales and mailing tools.
- Experience working with international B2B clients.
- Prior experience in the technology sector.
- Strategic Account Management experience.
Gross salary: 11000 - 19000 PLN/month bonuses. Keep in mind that we are open to discuss a different salary based on your skills and competencies.
Growth & Learning: 40 internal learning options external conferences mentorship and year-round knowledge-sharing.
Required Experience:
Manager
About Company
The best proxy service platform with 100M+ Residential and 2M Datacenter IP proxies. Extract public data from any website with ease!