Account Manager (AdTech)

• Build and maintain long-term trust-based relationships with Customers 
• Act as the primary point of contact for strategic account discussions 
• Identify and drive growth opportunities within existing accounts 
• Collaborate with delivery teams on upsell and cross-sell initiatives 
• Monitor Customer satisfaction and proactively mitigate risks 
• Align Customer expectations with operational and delivery capabilities 
• Translate business needs into structured internal action plans 
• Partner with Project Managers and delivery stakeholders to ensure transparency and predictability 
• Support contract extensions commercial negotiations and account planning activities 
• Contribute to long-term account development strategies 
• Facilitate effective communication between Customers and internal teams 
• Drive continuous improvement in Customer engagement processes

Qualifications :

• 5 years of experience in Project Management and/or Program Management 
• Proven experience in Account Management within a service-based IT company 
• Strong understanding of operational processes in European and US-based corporations 
• Successful track record of developing and scaling Customer accounts 
• Hands-on experience creating negotiating and managing delivery contracts 
• Strong commercial mindset and ability to identify business opportunities 
• Excellent communication stakeholder management and negotiation skills 
• Ability to build strategic long-term partnerships with Customers 
• Experience balancing Customer expectations with operational capabilities 
• Structured analytical and solution-oriented mindset 
• Upper-Intermediate or higher level of English

WILL BE A PLUS

• Experience in the AdTech domain 
• Background working with distributed international teams 
• Experience collaborating with executive-level stakeholders 
• Understanding of software delivery lifecycle and engineering processes 
• Experience participating in pre-sales or business development initiatives

Additional Information :

PERSONAL PROFILE

• Relationship-oriented and Customer-focused mindset 
• Strong ownership and accountability 
• Strategic and business-oriented thinking 
• Proactive and growth-driven approach 
• Strong collaboration and conflict-resolution skills 
• Ability to work effectively in a dynamic environment

Remote Work :

Yes

Employment Type :

Full-time