VP Customer Experience Jobs in Philippines

DescriptionJob Track Description: Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General Profile Expands skills with...

Roles and Responsibilities:A. CE Team Delivery 1. Improve team performance on Customer Experience metrics (CSAT Issue Resolution ASAT) through CE observations and team engagement.2. Maintain program expertise by completing required amount of phone time / contact handling hours.3. Build consistency a...

DescriptionJob Track Description: Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General Profile Expands skills with...

DescriptionJob Track Description:Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General ProfileProficient in a range...

DescriptionJob Track Description:Assists others in achieving goals.Manages performance appraisals and pay reviews.Manages training for 3 or more employees.Manages hiring and termination actions.Requires broad technical expertise and company/industry knowledge.Is accountable for program management fu...

Our Mission: Hospital-Quality Care Everywhere.The healthcare industry still relies on faxes and phone tag to coordinate critical care for patients at home. We think patients and the clinicians who serve them deserve better than a system stuck in 1995.Verse Medical is building the modern software inf...

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst.The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer. The Quality Analyst ke...

DescriptionJob Track Description:Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General ProfileAbility to perform in...

DescriptionJob Track Description: Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General Profile Expands skills with...

The Customer Experience Associate Manager looks after the overall activities of the program Customer Experience (CE) Team that includes CE Observations Team-Level reports Program-Level Analysis calibration sessions and CI Framework deployment Champions program implementation of Continuous Improvemen...

Purpose of the role : Responsible for owning/managing the customer experience of his/her customers by identifying issues proactively building strong relationship with customers and identifying solutions which benefits both Maersk and the customer.Responsibilities:Customers business acumen and abilit...

Purpose of the role : Responsible for owning/managing the customer experience of his/her customers by identifying issues proactively building strong relationship with customers and identifying solutions which benefits both Maersk and the customer.Responsibilities:Customers business acumen and abilit...

Setup and Location: OnsiteWork Schedule: 8:30 AM-5:30 PM (AEDT) 5:30 AM-2:30 PM (PH Time)Employment Type: Full-timeReady to do work that actually excites you Were looking for a proactive and detail-oriented Customer Service Coordinator to join our this role youll be the main point of contact for c...

DescriptionJob Track Description:Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General ProfileExpands skills within...

DescriptionJob Track Description:Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General ProfileAbility to perform in...

High performance delivery on all quality parameters.Audit chats/email interactions on product/process Communication and soft skills parameters.Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion.Data analysis and creati...

Specific Duties and Responsibilities:Team Leadership: Supervise and lead the customer experience team. Provide guidance support and training to team members. Conduct performance evaluations and provide feedback. Customer Interaction Management: Monitor and manage customer interactions across various...

DescriptionJob Track Description: Performs business support or technical work using data organizing and coordination skills.Performs tasks based on established procedures.In some areas requires vocational training certifications licensures or equivalent experience.General Profile Expands skills with...

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst. The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer.The Quality Specialist...

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst.The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer.The Quality Specialist...