Technical Support Manager Jobs in Pasig City

We at Acxelsus are on a mission to showcase exceptional Filipino talent globally. Beyond educational credentials and professional experience we highly prioritize passion dedication loyalty and a proactive attitude towards personal growth. Our foundation is built upon a set of core values - R.I.G.H.T...

Schedule: M-F 8:00 AM - 5:00 PM CT and on-call 24/7Responsible for the day-to-day supervision of the City Office Technical Support this role you will be responsible for the activities of nine technicians in eight offices across the United States. These technicians serve as the single point of conta...

RESPONSIBILITIES INCLUDE: Lead and coach a team of 5 Tier 1 Telecom TechniciansPrepare analyze and understand repair center reporting metrics to motivate team in order to achieve quarterly objectives goals (OKRs)Inbound/outbound technical call handling on ACDCreate document and review internal troub...