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Client Delivery Manager
Client Delivery Managers (CDMs) are a governance and orchestration function within Global Service Delivery Management.The role safeguards end-to-end service coherence from the client perspective in complex multi-team environments bridging Service Management AMS delivery (L2/L3) Projects Release and...
Service Delivery Manager
Position Title: Service Delivery ManagerLocation: Taguig City Metro Manila 2 days per week onsiteRole Purpose The purpose of the role is to maximize business impact by maximizing customer loyalty. Key KPIs are NRR and GRR highlighting the retention and upsell for each client and NPS for client satis...
Service Delivery Manager (japanese)
Position Title: Service Delivery ManagerLocation: Taguig City Metro Manila 2 days per week onsiteRole Purpose The purpose of the role is to maximize business impact by maximizing customer loyalty. Key KPIs are NRR and GRR highlighting the retention and upsell for each client and NPS for client satis...
Technical Delivery Manager
The Technical Delivery Manager is responsible for the end-to-end execution and successful handover of large-scale enterprise IT projects focusing on systems integration networking and security solutions. Drawing on a deep technical background in these domains this role provides strategic leadership...