Team Manager Jobs in Angeles

Position: Games Presenter Team Manager Location: São Paulo Brazil Employment type: Full-time Remuneration: Base salary ABOUT THE ROLE:The Team Manager based in São Paulo plays a pivotal role in shaping and executing the local operational strategy. This position is responsible for overseeing studio...

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...

Responsibilities:1. Managing Cluster/Community PerformanceComplete weekly coaching sessions and call audits.Complete weekly huddles and come up with Team strategy to achieve operational goals.Partner with Operations Manager on Continuous Improvement activities training and action plans.2. Client adv...

Role Overview:The Associate Manager -Customer Experience is responsible to complete the Customer Experience (CX) observations required using the form that was designed for the program.Champions Customer Experience initiatives and actions for assigned teams to ensure continuous improvement.Deliver te...