Service Levels Jobs in Philippines

What success looks like in this role: Monitors the ticket queue allocation execution and resolution status. Identifies recurring trends difficult-to-resolve problems and potential issues concurrent with new system releases or hardware / software upgrades. Ensures provision of end-to-end support to...

LOCATIONSan Fernando PHJOB TYPEFull-TimePOSITION OVERVIEWAt MCI we are committed to fostering an environment where professionals can build meaningful careers access continuous learning and development opportunities and contribute to the success of a globally expanding industry-leading organization.W...

JOB SUMMARY:The Customer Financing Team Lead of Admin is responsible for managing the overall administrative functions of the Customer Financing Department. This entails supervising the daily activities of the Admin Team that ensures that all tasks are accomplished within standard turnaround time. T...

FILINVEST COMPANY: TIMBERLAND HIGHLANDS RESORT POSITION SUMMARY: In accordance with the policies procedure and standards of Chroma Hospitality Inc. and Timberland Highlands Resort and under the direct supervision of the Food & Beverage Service Manager this position is responsible for overseeing an...

Spreetailpropels brands to increase their ecommerce market share across the globe while improving their operational costs. Learn how we are building one of the fastest-growing ecommerce companies in history:.Spreetail is seeking a proactive Transportation Operations Specialist to serve as the primar...

You are as unique as your background experience and point of view. Here youll be encouraged empowered and challenged to be your best self. Youll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your...

KEY RESPONSIBILITIES OF THE SMEEmpower the Work: Create facilitate Huddle Sessions to equip staff with fundamental skills and knowledge.Conduct BQM / Remedial training for the folks in nesting. Also conduct floor interventions for BQ teams.Strengthen relationships: Establish and maintain communicati...

Key Responsibilities:Monitor real-time call volumes agent availability and adherence to schedules.Analyze and respond to deviations in performance metrics such as service levels occupancy and average handle time (AHT).Collaborate with team leaders and supervisors to address staffing gaps or overages...

DescriptionJOB SUMMARYDirects and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone hav...

No Relocation Assistance OfferedJob Number#169646 - Taguig National Capital Region (NCR) PhilippinesWho We AreColgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products ar...

It is the spirit of Bayanihan that drives us to continue our legacyof excellence and commitment to care. As an organization we achieve our successes through good honest and persevering hard work - TOGETHER. It is in this way in which our company was built; we progressed as the countrys leading Pharm...

FILINVEST COMPANY: TIMBERLAND HIGHLANDS RESORTPOSITION SUMMARY:In accordance with the policies procedure and standards of Chroma Hospitality Inc. and Timberland Highlands Resort Rizal under the direct supervision of the Senior Sous Chef this position is responsible for the supervision and productio...

Responsible for the development provision implementation and support of Integrity and Law Business Applications.Project Management:Effective steering and managing complex and strategic Integrity and Law IT projects throughout the entire project lifecyclePlan execute and deliver high-quality project...

MEET COMPASSWe are a Business Process Outsourcer (BPO) committed to fostering brand growth through outstanding customer experiences. Compass was founded by e-commerce pioneers who struggled to find an equally innovative customer service partner. Many companies view customer care as merely a cost cen...

Role Purpose:To provide the best possible reactive and proactive customer support using the Sales through Service ethos for the Bingo Casino and Poker Sports Betting Interactive and Retail customers across multiple contact channels.Key responsibilitiesProvide award winning standard service across al...

Responsible for delivering to the overall growth plan of the account management team as agreed with the Account Director.Works on building an effective sales culture in account management through training and education transparent performance reporting and feedback. The Account Manager has a strong...

This is a remote position. Schedule: Monday to Friday 9:00 AM 5:00 PM Sydney Time Client Timezone: Sydney Australia (AEDT/AEST) Total Weekly Hours: 40 Hours Join a dynamic multi-brand organization operating across Australia with over 50 remote locations. Specializing in kitchen desi...

DescriptionJOB SUMMARYAreas of responsibility include Premium Brand Restaurants and Bars. Assists in the daily restaurant operations and assists with menu planning maintains sanitation standards and assists servers and hosts on the floor during peak meal periods. Strives to continually improve guest...

Job ID: 204171Required Travel :MinimalManagerial - YesLocation:Philippines- Pasig - (Amdocs Site)Who are we Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services we unlock our customers innovative potential empowering them to...

DescriptionThe RoleHandles contact scoring as designatedReviews client and Service Center knowledgebases drafts/submits updates as neededSuggests potential opportunities for enhancements to onboarding/client training materials to client and training teamsAssists Quality Supervisors with training new...