Service Desk Manager Jobs in Philippines

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Position Description:. Serve as the initial point of contact for all IT-related inquiries via phone email chat or ticketing system. . Log categorize and prioritize incidents and service requests in the IT Service Management (ITSM) system. . Troubleshoot and resolve Level 1 technical issues inclu...

Position Description:.Resolving issues utilizing excellent customer service skills problem-solving skills and technical skills .Thinking/reasoning skills and a high level of individual judgment to ensure outcomes of customer satisfaction. .Receive and respond to user inquiries and requests via t...

This is a remote position.Job Overview: We are looking for a highly organized Service Desk Administrator / Ticketing Specialist to support our client service desk operations and ensure efficient management of support tickets while coordinating with engineers and internal teams. Key Responsibiliti...

About NetskopeToday theres more data and users outside the enterprise than inside causing the network perimeter as we know it to dissolve. We realized a new perimeter was needed one that is built in the cloud and follows and protects data wherever it goes so we started Netskope to redefine Cloud Net...

Job DescriptionDo you want to start a new life in a vibrant and tropical city while building your international career Our client is now looking for Norwegian-speaking candidates to join their expanding team in Manila!Join a leading global IT and business consulting services firm thats offering exci...

Job DescriptionRole Overview:We are looking for a dynamic professional to join our Digital Assurance and Transparency team. You will build client relationships analyze complex business and IT issues and lead teams to deliver high-quality audit and IT controls solutions. You will also mentor staff dr...

Summary:TheIT Audit Analystwill perform real-time systems implementation readiness assessments support SOX 404 compliance perform vulnerability infrastructure & application security audits and provide integrated IT support for financial & operational assurance.Major Duties/Responsibilities:Perform R...

Role Description Troubleshoots via the phone hardware software and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies investigates and researches user questions a...

Role Description Troubleshoots via the phone hardware software and network operating problems and involves technical resources to ensure resolution.Applies understanding and knowledge of information systems products and services to assist users.Identifies investigates and researches user questions a...

Role Description The L2 Service Desk Analyst provides advanced technical support to corporate users including VIP and C-Suite executives. This role involves troubleshooting complex issues ensuring high-quality service delivery and collaborating with cross-functional teams to resolve incidents effici...

Primary responsible for performing the following tasks or activities: Incident Management - triage troubleshoot resolve and when necessary escalate IT-related issues that are reported by end-users from supported ContiTech locations either via phone email chat online ticket Request Management - monit...

Ready to build the future with AIAt Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to...

Ready to build the future with AIAt Genpact we dont just keep up with technologywe set the pace. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory our industry-first accelerator is an example of how were scaling advanced technology solutions to...

This is a remote position. PHILIPPINE-BASED FILIPINO APPLICANTS We are looking for a highly skiiled L2 Service Desk Engineer provides advanced technical support by diagnosing and resolving complex IT issues across desktop software Office 365 and basic networking. The role focuses on meetin...

DescriptionAt Vertiv we dont just hire talentwe cultivateleaderswho driveinnovationand engage teams to pushthe limitsof criticaldigitalinfrastructurewearescalinguptomeetthedemandsof AIdata centersandnext-gentechnologyandweneedboldhigh-performingindividualslikeYOUtotakeustothenextlevel.Why VertivHig...

At Paymentology were redefining whats possible in the payments space. As the first truly global issuer-processor we give banks and fintechs the technology and talent to launch and manage Mastercard and Visa cards at scale - across more than 60 countries.Our advanced multi-cloud platform delivers rea...

What success looks like in this role: With guidance performs routine support duties including:o Assisting with first line user support by guiding users through the necessary steps to restore functionalityo Troubleshooting hardware software and connectivity issues using remote access toolso Escalati...

About WebBeds Launched in 2013 WebBeds is a global marketplace for the travel trade providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers aggregates and merchandises that content in the W...

Job Title: Service Desk - Escalations Engineer About the Client: A managed IT services and technology solutions provider with decades of experience helping businesses improve their IT operations. Operates as a Managed Service Provider (MSP) supporting multiple external clients with proactive IT sup...