Quality Management System Jobs in Muntinlupa

About the job: Associate Quality Specialist (Alabang) Onsite Work Setup: Onsite (Alabang) Schedule: Shifting Schedules Responsibilities: Execute the transaction and call monitoring in line with the agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings...

About the job: Quality Manager - Alabang (on-site) TASQ needs a service desk quality manager to work on-site in Alabang.Key Requirements: Bachelors degree graduate any field. Professional experience in leadership in the quality department in a shared service or BPO environment. 6 years in the BPO in...

About the job: Associate Quality Specialist (Alabang) Onsite Work Setup: Onsite (Alabang) Schedule: Shifting Schedules Responsibilities: Execute the transaction and call monitoring in line with the agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings...

Provide technical guidance to all Certification Centres in the contribution to the achievement of Quality Goals and Performance Standards Provide higher level of decision with regards to technical issues of the PCA process including any discrepancy that may occur between certification centers and in...

TASQ needs a service desk quality manager to work on-site in Alabang.Key Requirements: Bachelors degree graduate any field. Professional experience in leadership in the quality department in a shared service or BPO environment. 6 years in the BPO industry with customer service and tech background...

About the job: Quality Assurance Manager - AlabangSchedules: shifting schedules either on midshift or nightshiftKey Responsibilities: Financial assessments and revenue health. Process Management Ensure adherence to the quality framework for the existing scope and deploy the framework for any new r...

Work Setup: Alabang Onsite Shifting Schedules Responsibilities: Financial Assessments and revenue health.Process Management: Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes and build robust c...

About the job: Associate Quality Specialist (Alabang) Onsite Responsibilities: Execute the transaction and call monitoring in line with the agreed service quality plan.Provide coaching and feedback to agents.Perform RCAs and report findings to Operations to develop actions for mitigation.Identify t...

Primary Responsibilities:As a member of the team in our Global Business Solutions (GBS) center this position is in charge of validation and approval of data generated from the laboratory production according to the requirements of the technical aspects of the current Quality Management System.Once t...

Ensures correct and timely Certificate of Conformity (CoC) issuance in relation to the productivity and quality targets of the Certification Center.Assess product and/or exporter risk levels identification of product essential requirements and applicable standards following the Business Rules on con...

Ensure the integrity and accuracy of master data entry in the system without sacrificing timeliness in completing the process.Interpret information correctly and able to make sound decisions to support the business while maintaining controls during set up.Apply corporate rules and best practices whe...

Manage resources to meet objectives and targets according to approved KPIs keeping in mind during the execution the client (internal/external) satisfactionAssist in strategic planning and implementation of actions as aligned with the Operations Department Annual ObjectivesSupervise the team in the f...

Work Setup: Alabang (Onsite) Responsibilities: Process Management: Ensure adherence to Quality framework for existing scope and deploy the framework for any new ramp ups. identify the internal pain areas in client processes and build robust controls around them.Process Control & Verification: Deploy...