Quality Control Analyst Jobs in Cebu City
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Quality Assurance Analyst
Svcph Inc.
Cebu City - Philippines
Responsibilities: Monitors calls and provide feedback to agentsPartner with the training team in providing feedback that would improve overall quality of performanceParticipates in call calibrations monitoring with client and operations team expert on product support escalations verificationsCoach a...
Quality Assurance Specialist
Svcph Inc.
Cebu City - Philippines
Responsibilities: Monitors calls and provides feedback to agents.Partners with the training team in providing feedback that would improve the overall quality of performance.Participates in call calibrations monitoring with the client and the operations team.Expert on product support escalations and...
