Quality Assurance Team Leader Jobs in Davao City

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Quality Analyst

Splace Bpo

profile Davao City - Philippines

We are looking for a detail-oriented and objective Quality Analyst to support the ongoing improvement of our Customer Support team. This role is responsible for evaluating agentperformance ensuring consistency across all customer interactions and identifyingopportunities to enhance service quality....

9 days ago
Full Time

Team Leader

Svcph Inc.

profile Davao City - Philippines

KEY FUNCTIONS/RESPONSIBILITIES: Provide real-time support to assigned agents so theyll perform at their highest level.Provide statistical/performance feedback and coaching on a regular basis to each team member.Write and administer performance reviews for skill improvement.Be available for employees...

30+ days ago
Full Time