Quality Analyst Jobs in Philippines

This position is responsible for completing all assigned transaction evaluations and attending all internal and external calibration sessions as assigned. The Quality Analyst role encompasses the following critical responsibilities:Uphold Sutherlands reputation through rigorous auditing of teammate...

About Us:The FT has an uncompromising mission: delivering independent quality information news and services to individuals and companies around the globe. Its the cornerstone of our reputation and the heart of our ambitions for the future. But for our people the FT offers so much more than what we d...

About Us:The FT has an uncompromising mission: delivering independent quality information news and services to individuals and companies around the globe. Its the cornerstone of our reputation and the heart of our ambitions for the future. But for our people the FT offers so much more than what we d...

About the job: Quality Analyst - Retail Sales (Cebu City) Onsite Nature Of the Account: Retail Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule Rest Days: Night Shift Educational Requirement: At least 2nd year completed Work Experience: 2 to 4 years...

DescriptionJoin our Wholesale Lending Services Dealer Services team as a Quality Analyst and play a key role in maintaining high standards of accuracy and compliance. Be at the heart of quality control collaborating with cross-functional teams and driving process improvements. Unlock your potential...

The Quality Assurance Analyst Large Account Operations is responsible for supporting the Underwriting Operations group by performing quality assurance activities to include process optimization evaluation and implementing automation visualization and data solutions in support of the QA addition th...

Roles and Responsibilities:A. CE Team Delivery 1. Improve team performance on Customer Experience metrics (CSAT Issue Resolution ASAT) through CE observations and team engagement.2. Maintain program expertise by completing required amount of phone time / contact handling hours.3. Build consistency a...

Nature Of the Account: Retail Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule Restdays: Night Shift Educational Requirement: At least 2nd year completed Work Experience: 2 to 4 years of overall experience with 1 to 2 years experience in providing qu...

Primary DetailsTime Type: Full timeWorker Type: EmployeeThe purpose of this role is to apply scientific principles and data-driven analytics to improve the quality and performance of business units. This involves translating stakeholders needs into analytically tractable problems applying scientific...

Manual QA AnalystReq number:R6658Employment type:Full timeWorksite flexibility:RemoteWho we areCAI is a global technology services firm with over 8500 associates worldwide and a yearly revenue of $1 billion. We have over 40 years of excellence in uniting talent and technology to power the possible f...

This is a remote position. Schedule: 40 hours per week; 8 AM to 5 PM with one hour of unpaid break Monday through FridayClient Timezone: EST Client Overview Join an innovative AI prop tech startup thats revolutionizing real estate investing through artificial intelligence. Their AI prospe...

We are looking for a detail-oriented and objective Quality Analyst to support the ongoing improvement of our Customer Support team. This role is responsible for evaluating agentperformance ensuring consistency across all customer interactions and identifyingopportunities to enhance service quality....

Work Setup: Onsite (Clark) Shift: Shifting Schedule Account: Quality Assurance Start Date: ASAP Non-Negotiable Requirements: Must have a Helpdesk-type background (hardware and software troubleshooting experience)Familiar with operating systems troubleshooting.Microsoft product knowledge is requiredS...

We are a world-leading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for a Quality Analyst Specialist - Telesales to join our team. Our teams are collaborative vibrant and fast-growing and all team members are empowered with the freedom to influence our busi...

QA Specialist - Telesales (Metro Manila) About the job QA Specialist - Telesales (Metro Manila) We are a world-leading smart mobility SaaS company with oversubscribers across 23 countries and we are looking for a Quality Analyst Specialist - Telesales to join our team. Our teams are collaborative...

About the job: Quality Analyst - Travel Sales (Cebu City) Onsite Nature Of the Account: Travel Sales Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Cebu) Shift Schedule Rest Days: Night Shift Educational Requirement: At least 2nd year completed Work Experience: 2 to 4 years...

The Quality Assurance Analyst is responsible for reviewing Contact Center calls and transactions to ensure compliance accuracy and that the customers experience exceeds expectations. Also responsible for communicating trends to the Management team and coaching Customer Service Representatives where...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

The Lead - Customer Experience  Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transactions to ensure accurate and consistent information is provided to customers.The Lead - Customer Experience key focus is to evaluate transactions to ensure all...

Sutherland is seeking an attentive and analytical person to join us as a Quality Analyst.The Quality Analyst is a front-line position responsible for the evaluation and documentation of customer transaction to ensure accurate and consistent information is provided to customer. The Quality Analyst ke...