Manager Customer Experience Improvement Jobs in Taguig

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Managersenior Manager For Service Excellence

Sutherland

profile Taguig - Philippines

Sr. Manager / Manager for Process Improvement in this role get to: Continuous Improvement & TransformationApply Lean/Six Sigma methodologies to improve performance reduce waste and enhance productivity across multiple sites and functions.Lead transformational initiatives to adapt operations in line...

2 days ago
Full Time

Services Commercial Manager & Customer Lifetime Va...

Philips

profile Taguig - Philippines

Job TitleServices Commercial Manager & Customer Lifetime Value (CLV) Manager Emerging MarketsJob DescriptionPhilips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world healthier and more sustainable through innovation develop...

25 days ago
Full Time

Associate Manager-customer Experience

Sutherland

profile Taguig - Philippines

The Customer Experience Associate Manager looks after the overall activities of the program Customer Experience (CE) Team that includes CE Observations Team-Level reports Program-Level Analysis calibration sessions and CI Framework deployment Champions program implementation of Continuous Improvemen...

30 days ago
Full Time

Lead-customer Experience

Sutherland

profile Taguig - Philippines

High performance delivery on all quality parameters.Audit chats/email interactions on product/process Communication and soft skills parameters.Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion.Data analysis and creati...

30+ days ago
Full Time

Customer Experience Supervisor

Sika Ag

profile Taguig - Philippines

Specific Duties and Responsibilities:Team Leadership: Supervise and lead the customer experience team. Provide guidance support and training to team members. Conduct performance evaluations and provide feedback. Customer Interaction Management: Monitor and manage customer interactions across various...

30+ days ago
Full Time

Manager, Customer Success Management

Thomson Reuters

profile Taguig - Philippines

Manager Customer Success Management - AEMAbout the Role:Responsibility for providing leadership and team management for the CSM team supporting low-mid market customers across the AEM regionManage the delivery of the customer service experience drive customer retention identify growth potential and...

30+ days ago
Full Time

Customer Success Manager

Thomson Reuters

profile Taguig - Philippines

Customer Success Manager - AEMAbout the role:Job Summary:The Customer Success Manager will be responsible for all post-sales support activities related to software products sold by TR Legal (Philippines). This role involves working closely with customers partners and internal stakeholders to ensure...

30+ days ago
Full Time