Lead Quality Assurance Engineer Jobs in Cebu City

Responsibilities: Monitors calls and provide feedback to agentsPartner with the training team in providing feedback that would improve overall quality of performanceParticipates in call calibrations monitoring with client and operations team expert on product support escalations verificationsCoach a...

Responsibilities: Monitors calls and provides feedback to agents.Partners with the training team in providing feedback that would improve the overall quality of performance.Participates in call calibrations monitoring with the client and the operations team.Expert on product support escalations and...

The QA Officer for Sales & Marketing at ClinicMind is responsible for monitoring auditing and improving the quality of sales and marketing processes communications and campaigns. This role ensures that all client-facing interactions and marketing initiatives adhere to ClinicMinds brand compliance st...