Workplace Operations Specialist

Arcadis is the worlds leading company delivering sustainable design engineering and consultancy solutions for natural and built assets.

We are more than 34000 people in over 30 countries dedicated toimproving quality of life. Everyone has an important role to play. With the power of many curious minds together we can solve the worlds most complex challenges and deliver more impact together.

Role accountabilities:

Key Accountabilities & Responsibilities:

Workplace Operations Specialist is responsible for ensuring that all users of our workspace have a best-in-class experience. You will be accountable for the delivery of the expected user-experience through the management of an internal team and/or through the contract management and service delivery of outsourced Workplace suppliers. To ensure standards and KPIs are met for all properties within your remit including carrying out audits where applicable. Your role will be supporting the setting of budgets approve costs within approval limits report and manage variances of your budget. You will be responsible for interface with other Arcadis functions including safety health environment & Quality (SHEQ) to ensure agreed Workplace Health and Safety and Sustainability responsibilities are met. You will also support the review of Workplace standards and updates as applicable coordinating Workplace communications and Intranet sites and supporting workplace projects within the property/s when required.

Principal Accountabilities & Responsibilities
Provide leadership guidance and development to your team members
Responsible for compliance with relevant legislation codes of practice Arcadis standards and for operational workplace services HSE responsibilities
Accountable for escalation and resolution of portfolio related Workplace issues
Owns the issue and delivers the solution
As subject matter specialist support the senior team and suppliers to advise and guide Arcadis in FM and Workplace operational matters related to the property/s.
Effectively manage the supply chain to deliver consistent standards of service financial and operational compliance and a partnership approach which allows innovation and continual improvement.
Accountable for the compliance and service delivery of any contractors or sub-contractors (including reviewing RAMS MS COSHH data).
Responsible for the financial management and performance of the property/s Workplace budget including budget setting and reporting of variances and corrective actions
Interface with enabling functions to ensure effectiveness and efficiency.
Participate as a key member of the wider Workplace team supporting development innovation and improvement.
Deputize as required and as appropriate

Qualifications & Experience:

Knowledge

Sound knowledge of FM/Workplace matters and practices gained by sufficient experience working in a similar environment
A minimum of five years experience leading FM/Workplace service IOSH Managing Safely (or equivalent) qualified
Experience managing budgets in excess of $500k budget setting reporting and variance management

Skills and Experience

Fluency in written and spoken English (as well as local country language) is essential
Excellent communication and presentation skills Ability to work independently as well as part of a wider team
Developing effective relationships with stakeholders
Demonstrable experience of FM/Workplace or similar customer facing environment
Sound knowledge of IT systems used in the delivery of Workplace services

Why Arcadis

We can only achieve our goals when everyone is empowered to be their best. We believe everyones contribution matters. Its why we are pioneering a skills-based approach where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

Youll do meaningful work and no matter what role youll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark on your career your colleagues your clients your life and the world around you.

Together we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality Diversity Inclusion & Belonging

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations their own career goals. And as a people first business it is why we will take the time to listen to understand what you want from your time here and provide the support you need to achieve your ambitions.

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