Water Systems Technician Manager
Santa Rosa - Philippines
Job Summary
- The Position
- The City of Santa Rosa is excited to announce that we are seeking a highly-qualified candidate to join our team of professionals with an immediate opening for
Water Systems Technician Manager.The City of Santa Rosa is committed to building a workforce reflective of our community and establishing a lasting culture of equity and belonging within our organization. Our collective talents and expertise contribute to high-quality public services that support a vibrant resilient inclusive City for our community and visitors. We celebrate a diverse workforce and welcome all qualified candidates to apply.
THE BENEFITS OF CITY EMPLOYMENT:
In addition to offering a rewarding work environment opportunity for career growth and excellent salary the City of Santa Rosa provides a generous suite of benefits including retirement through CalPERS a competitive leave accrual package your choice of three health plans and top of the line employer paid vision and dental coverage. More information about available benefits can be foundin our comprehensive online Benefits Guide and in unit 18 Memorandum of understanding.
ADDITIONAL BENEFITS INCLUDE:- 12 paid holidays annually plus 2 to 3 floating holidays per year depending on years of service
- $500 annually for wellness
- The City is a Public Service Loan Forgiveness Program (PSLF) Employer
- Paid Family Leave
The Water Systems Technician Manager plans organizes and supervises the installation maintenance repair and operation of electrical instrumentation SCADA PLC and related control systems supporting the Citys water distribution and wastewater collection systems. This position oversees technical staff manages preventive and corrective maintenance programs ensures the reliable operation of critical infrastructure and provides technical leadership while exercising independent judgment in the management of complex water and wastewater control systems.
Ideal Candidate:The ideal candidate would have experience in the following areas:
Selection Process- Providing direct management over technical and maintenance staff performing journey level electrical and instrumentation work on Water and Sewer Operations facilities or similar industrial settings.
- Demonstrate the ability to exercise independent judgment on diverse and specialized maintenance and repair work.
- Demonstrate the ability to exercise decision making responsibilities associated with various safety and regulatory requirements.
- Have experience planning organizing supervising reviewing and evaluating the work of assigned staff.
- Have experience providing managerial level support to a variety of technical areas including reviewing water and sewer technical drawings and Capital Improvement Project plans.
- Knowledge and experience managing and maintaining SCADA systems programable logic controllers (PLC) commercial electrical systems instrumentation systems and equipment that controls the citys water distribution and wastewater collection systems.
- Demonstrates the ability to develop strong relationships with other departments divisions and sections to ensure the safe and reliable operations of the electrical systems and controls that support the 64 facilities within the Water and Sewer Operations Division.
- Demonstrates the knowledge of job specific safety training and understanding of electrical and mechanical safety requirements and regulatory compliance.
- Possesses the ability to oversee the design implementation and maintenance of enterprise software security and permissions.
- Ability to work with third-party software vendors regarding service level and support issues.
- Possesses skills in hands-on implementation configuration and troubleshooting of software and equipment.
The selection process will include a minimum qualifications assessment an application and supplemental questionnaire review and department selection interviews. For more information about this exciting opportunity please contact Alberto Sanchez HR Analyst at or
Please complete a thoughtful thorough Supplemental Questionnaire submission.As part of the selection process your responses to these questions will be scored using criteria specific to this position. Incomplete responses or responses such as See Resume may not be considered. - Examples of Duties and Responsibilities
- Plans organizes assigns supervises and reviews the workstaff responsible for the design installation testing calibration maintenance and repair of process control SCADA systems programable logic controllers (PLC) radio-telemetry data acquisition systems electrical distribution systems and instrumentation that control the Citys water transmission distribution and wastewater collection systems;trains staff in work procedures and safety; evaluates employee performance counsels employees and effectively recommends initial disciplinary action; assists in selection and promotion.
- Participates in the development of goals objectives policies and procedures for assigned services and programs; recommends and implements policies and procedures including standard operating procedures for assigned operations.
- Monitors activities of the work unit; identifies opportunities for improving service delivery and procedures; provides recommendations concerning process changes; reviews with appropriate management staff; implements improvements.
- Monitors changing technology and is familiar with increased requirements for SCADA and cyber security needs.
- Coordinates with Water Asset Management and city IT managers to provide technical support for network security upgrades and improvements.
- Coordinates assigned services and operations with those of other crews divisions and outside agencies.
- Participates in annual budget preparation; identifies resource needs; prepares detailed cost estimates with appropriate justifications; monitors and approves expenditures; orders and ensures delivery of materials supplies tools and equipment necessary for maintenance repair and construction projects; prepares job cost estimates and submits reports; prepares purchase orders and requisitions.
- Inspects work in progress and completed work of assigned employees and contractors for accuracy proper and safe work methods and techniques and compliance with applicable standards regulations and specifications.
- Provides technical input for rehabilitation projects and new construction projects involving water pump stations water tanks water wells water treatment facilities and sanitary sewer lift stations.
- Supervises and performs the most difficult technical and complex electrical maintenance repair and reverse engineering on electrical mechanical and SCADA systems; supervises emergency repair operations and responses.
- Supervises the implementation of a comprehensive preventive maintenance program for electrical and electronic equipment motors and systems automation and control instrumentation and equipment and mechanical equipment and facilities; prepares and maintains preventive maintenance schedules.
- Utilizes CMMS and data management systems to generator work orders and maintain records of repairs upgrades and preventative maintenance performed.
- Provides project management for a variety of electrical mechanical and instrumentation maintenance projects; reviews and comments on project designs and contractor submittals; provides work direction to contractors; reviews and controls quality of work; inspects and evaluates work in progress and upon completion to ensure that maintenance and repair activities are performed in accordance with City standards and specifications.
- Develops coordinates and conducts a variety of employee safety training programs in compliance with City policy and relevant OSHA safety regulations (i.e. Lock Out Tag Out PPE requirements ARC Flash training hazard recognition risk assessment and emergency response training) to ensure safe work techniques methods policies and proper use of materials and equipment; and to maintain both public and employee safety in the field.
- Reads and interprets schematics diagrams and construction drawings; interprets and applies applicable regulations and standards.
- Inspects facilities for safety issues system integrity and possible future work projects; provides recommendations to the Deputy Director.
- Supervises the establishment and implementation of a computerized maintenance management program including proper accounting of labor materials and equipment on projects.
- Monitors controls and maintains inventory and storage of supplies and equipment; researches available parts for quality and price; orders supplies parts and tools as needed.
- Ensures work areas are maintained in a clean and orderly condition including securing equipment vehicles and tools at the close of the workday.
- Responds promptly to after-hours emergencies and other critical incidents which may impact public health and/or vital City infrastructure; leads staff and assists in emergency situations.
- Responds to public inquiries and complaints and assists with resolutions and alternative recommendations.
- Ensures staff compliance with all City and mandated safety rules regulations and protocols.
- Performs related duties as required.
- Required Qualifications
MINIMUM QUALIFICATIONS
Knowledge of:
- Principles and practices of employee supervision including work planning assignment review and evaluation discipline and the training of staff in work procedures.
- Principles and practices of leadership.
- Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
- Principles and practices of budget and contract preparation and administration.
- Principles practices and techniques applicable to the design installation inspection troubleshooting maintenance and repair of electrical and electronic systems and equipment including SCADA PLCs and telemetry.
- Principles practices and techniques applicable to the installation calibration maintenance and repair of automation and control instrumentation and equipment.
- Principles practices methods equipment materials and tools used in mechanical maintenance and repair of equipment components machinery and facilities found in water transmission distribution and wastewater collection systems and related facilities.
- Functional principles of mechanical hydraulic and pneumatic systems.
- Operational characteristics and minor maintenance of a variety of tools and equipment required for the work.
- Computer programming as applied to controllers and electronic test equipment used in the Citys water and wastewater collection system operations.
- Principles of mathematics and the application to assigned work.
- Principles and practices of preparing and maintaining preventive maintenance plans.
- Principles and procedures of record keeping.
- Occupational hazards and safety standards related to installation maintenance and repair work including driving rules and practices and working in confining spaces.
- Applicable federal state and local laws codes and regulations as well as industry standards and best practices pertinent to the assigned area of responsibility.
- City OSHA and Cal-OSHA mandated safety rules regulations and protocols.
- Techniques for providing a high level of customer service by effectively dealing with the public vendors contractors and City staff.
- The structure and content of the English language to effectively perform the work.
- Modern equipment and communication tools used for business functions and program project and task coordination including computers and software programs relevant to work performed.
- Ability to:
- Select and supervise staff provide training and development opportunities ensure work is performed effectively and evaluate performance in an objective and positive manner.
- Assist in developing and implementing goals objectives practices policies procedures and work standards.
- Develop effective principles practices and techniques applicable to the installation calibration maintenance and repair of automation and control instrumentation SCADA PLCs telemetry pumps motors switchgear and other electrical and mechanical equipment.
- Coordinate with IT city engineers consulting engineers and other city departments on highly technical items such as proprietary software servers SCADA network and equipment security software and related equipment.
- Understand complex technical systems and communicate their functions to other managers water distribution operators and collection system operators with less technical expertise.
- Prepare and administer budgets and contracts; allocate limited resources in a cost-effective manner.
- Research and evaluate new service delivery methods procedures and techniques.
- Supervise the installation inspection maintenance and repair of a diverse range of electrical electronic and associated power circuits power generating equipment switchgear and emergency systems found in water transmission distribution and wastewater collection systems infrastructure and related facilities.
- Supervise the installation calibration maintenance and repair of automation and control instrumentation and equipment found in water transmission distribution. and wastewater collection systems infrastructure and related facilities.
- Supervise the inspection repair and maintenance of a variety of mechanical equipment componentsmachinery and facilities found in water transmission distribution and wastewater collection systems infrastructure and related facilities.
- Read and interpret technical manuals blueprints shop drawings sketches and wiring and pneumatic diagrams.
- Supervise the safe and effective use operate and maintain hand and power tools test equipment and vehicle required for the work.
- Supervise a computerized maintenance management program; maintain a variety of filing record keeping and tracking systems of work performed.
- Understand interpret and apply all pertinent laws codes regulations policies and procedures and standards relevant to work performed.
- Adopt the Citys vision mission and values to provide high-quality public service and cultivate a vibrant resilient and livable city.
- Use tact initiative prudence and judgment within general policy and procedural guidelines.
- Organize work set priorities meet critical deadlines and follow-up on assignments.
- Communicate clearly and concisely both orally and in writing.
- Establish maintain and foster positive and effective working relationships with those contacted in the course of work.
- Effectively use computer systems and software applications relevant to work performed to perform work tasks.
- Education and Experience:
- Any combination of training and experience that would provide the required knowledge skills and abilities is qualifying. A typical way to obtain the required qualifications would be:
- Equivalent to completion of the twelfth (12) grade supplemented by specialized coursework or training in the installation maintenance and repair of electrical instrumentation equipment and systems; and
- Six (6) years of increasingly responsible experience performing maintenance and repair of electronic/ electrical instrumentation and mechanical systems and equipment utilized in a water distribution water processingwastewater collection systemor other industrial process control environment including one (1) year of lead experience.
- Licenses and Certifications:
- Must possess a valid US drivers license upon date of application. Must obtain California drivers license following hire date per California DMV regulations.
- Possession of or ability to obtain within twelve (12) months of employment a valid Water Distribution Operator Grade III (D3) certificate issued by SWRCB to be maintained throughout employment.
- Additional Information
In order to ensure compliance with safety standards regarding reservoir levels and pump operations the incumbent is required to observe and monitor electronic and other recording devices. Auditory and computerized warning devices such as alarms are used in monitoring reservoir levels pump operations and system failures. The Water System Technician Manager teaches the telemetry system to other workers both individually and in group settings. Graphics blueprints schematic drawings layouts and other visual aids are used for the purpose of trouble shooting electrical problems. Solvents and potentially hazardous chemicals such as chlorine are used to clean and maintain equipment. The job requires the use of intricate electronic devices requiring skillful controlled manipulations of small objects such as tools designed for instrument calibration. Some of the work takes place in small cramped areas including pump stations and valve vaults and requires the individual to carry tools and equipment weighing 20 to 50 pounds short distances. Other assignments may require the individual to climb ladders ranging from 30 to 60 feet in order to check and repair reservoir order to access some of the work locations the individual must walk over rough uneven or rocky surfaces with exposure to a wide variety of weather conditions. Work in vaults and other confined spaces may require the use of a self-contained breathing apparatus. The work includes on-call assignments and may include evening and weekend shifts.
ENVIRONMENTAL CONDITIONSEmployees work in an office environment with moderate noise levels controlled temperature conditions and no direct exposure to hazardous physical substances. Employees also work in the field and are exposed to loud noise levels cold and hot temperatures inclement weather conditions road hazards vibration confining workspace chemicals mechanical and/or electrical hazards hazardous physical substances and fumes dust and air contaminants. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing divisional policies and procedures.
WORKING CONDITIONSCity employees are expected to work overtime weekends evenings and holidays as required to accommodate the Citys needs in addition to responding as a Disaster Services Emergency Worker.
The City does not discriminate on the basis of disability for reasonable accommodations needed to participate in the recruitment process may be made by submitting aRequest for Reasonable Accommodation Formwithin five (5) business days of being noticed that an event requiring accommodation is occurring. You may also contact the Human Resources Department at or
Required Experience:
Manager