US Benefits Specialist

Position Overview

We are seeking a detail-oriented and experienced US Benefits Specialist to join our offshore shared services this role you will be key in facilitating the end-to-end administration of Total Rewards programsincluding medical dental vision 401(k) leave management and compensation initiativesfor US-based employees.

Working closely with US HR business partners payroll teams and external vendors you will ensure seamless operations regulatory compliance and high-quality support across all benefit and leave processes.

Key ResponsibilitiesBenefits & Leave Program Administration

• Oversee daily administrative operations for US employee benefit plans including medical dental vision 401(k) retirement plans and wellness initiatives.
• Process employee benefits lifecycle events such as new hire enrollments qualifying life events employment status changes terminations and annual Open Enrollment.
• Administer end-to-end leave of absence cases including FMLA ADA accommodations disability plans paid family leave PTO and return-to-work protocols.
• Serve as the primary point of contact for employee and manager inquiries delivering timely and accurate resolution of benefits leave and compensation questions.

Compliance Data Integrity & Reporting

• Perform regular audits data reconciliations and system validations across HRIS payroll and third-party vendor platforms to maintain accurate records.
• Assist with regulatory compliance tasks and filings including ACA reporting non-discrimination testing 401(k) audits and related documentation.
• Ensure strict adherence to US labor laws federal/state regulations and company guidelines (including ACA COBRA FMLA ADA and HIPAA/PHI privacy standards).

Compensation & Organizational Support

• Support compensation administration efforts including job evaluation market pricing salary benchmark analyses FLSA classification reviews and compensation reporting.
• Assist with Total Rewards integration activities for newly acquired practices and onboarded entities.

Process Improvement & Communications

• Create and update employee-facing communication materials knowledge base articles training guides and job aids related to total rewards.
• Participate in workflow optimization process automation and continuous improvement projects within the shared services organization.

Qualifications & Key Requirements
Education & Experience

• Bachelors or Associates degree in Human Resources Business Administration or a related field (or equivalent practical experience).
• 3 to 5 years of progressive HR experience with a heavy concentration in US benefits administration leave management 401(k) retirement plans and compensation.
• Proven track record of managing complex US leave programs (FMLA ADA short-term/long-term disability state-specific leaves).
• Hands-on experience navigating and managing data within HRIS payroll and benefits administration systems (experience with systems like Paylocity is a plus).

Knowledge & Technical Skills

• Strong working knowledge of US employment laws benefits regulations and compliance standards (ACA COBRA FMLA ADA FLSA).
• Proficiency in Microsoft Excel (data analysis formulas reporting) and HRIS reporting tools.
• Solid understanding of protected health information (PHI) guidelines and best practices for handling confidential employee data.

Soft Skills & Work Style

• Excellent written and verbal English communication skills with a strong focus on customer service and stakeholder management.
• High level of accuracy attention to detail and organizational skills to manage multiple priorities in a fast-paced environment.
• Demonstrated ability to exercise sound judgment when managing sensitive HR issues.
• Willingness and ability to work a full night shift schedule from the Pasig office to support US operational hours.