US Benefits Specialist

Workstream is a mission-driven company building the all-in-one HR payroll and hiring platform for managing the hourly workforce. There are 2.7 billion hourly workers making up 80% of the global workforce but this market has been heavily underserved by technology and deserves better. Workstream has been purpose-built for the hourly workforce from day one so that these businesses and their employees can thrive.

Our customers include leading brands from multiple sectors including Burger King Carls Jr./Hardees IHOP KFC and Culvers. We are a high growth series B company and quickly expanding our product portfolio to deliver on our vision. We are backed by legendary VCs and industry experts like Founders Fund BOND and Coatue.

Values

Here are ourCompany Valuesand wed love to have individuals who can be a culture add to our team!

What We Offer

• Permanently Remote
• Pay wired directly to your bank account
• $50 Monthly Stipend
• Annual Bonus
• Performance-based bonuses
• Flexible PTO
• Enjoy company time off during some of the major US and PH Holidays
• Company-issued Device
• Career fast track for performers and internal mobility
• Learn from a team of Stanford MIT Google and Harvard alumni

Grow With Us

We are looking for aBenefits Specialist to work closely with clients after implementation helping them successfully transition and get the most out of Workstream Benefits and ACA Systems. In this role youll serve as the main point of contact for clients post-implementation checking in regularly to make sure they have what they need that there are no issues and that everything is running smoothly as they get started. Youll play a key role in driving adoption supporting open enrollment and ensuring clients stay compliant and confident using our platform.

This role supports U.S.-based clients and follows U.S. business hours requiring regular work during U.S. time zones.

Day In The Life

• Work with clients after implementation to ensure a smooth transition and ongoing support
• Act as the main point of contact for all clients post-implementation
• Proactively check in with clients to make sure they have what they need and that there are no issues
• Support the successful adoption of Workstream Benefits and ACA Systems
• Assist with and lead the annual Open Enrollment process including communicating plans and changes or system changes.
• Ensure companies stay ACA compliant once systems go live
• Support benefits setup and administration within Workstream
• Ensure insurance deductions (pre-tax and post-tax) are set up and working correctly
• Troubleshoot and resolve issues related to benefits ACA and deductions
• Review documents submitted prior to system build for both Benefits and ACA (as needed)
• Maintain accurate data and ensure everything is up to date within HRIS/benefits systems

Who You Are

• Customer Service: Maintaining a high level of support for all clients
• Communication: Clear professional communication with clients and employees
• Confidentiality: Comfortable handling sensitive employee data
• Attention to Detail: Ensuring accuracy in benefits setup and deductions
• Problem Solving: Ability to quickly identify and resolve issues
• Organization & Time Management: Managing multiple clients and deadlines
• Technical Comfort: Confident working in HRIS and benefits systems
• Collaboration: Working cross-functionally with internal teams
• Experience working in a benefits payroll or HRIS platform environment or with a broker
• Proficiency in Excel and/or Google Workspace
• Strong understanding of U.S. benefits regulations (ACA HIPAA ERISA)

Nice To Have

• 2 to 3 years of experience in benefitsHR or related field (preferred not required)
• Familiarity with HRIS and/or payroll systems (preferred not required)
• Experience supporting or participating in Open Enrollment processes

Know More About Workstream

• Information

  Workstream provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.

  We are committed to the full inclusion of all qualified individuals.