Training Specialist L3

Role Definition

An individual contributor or People manager. Working with internal and external stakeholders who would consult him/her for finding solutions to various business problems - training.

Roles and Responsibilities:

• Collaborates with LOBs and cross-functional project teams to identify learning needs. .
• Conducts needs assessments to identify and evaluate training needs develop training and instructional solutions and assess training
• Provides and/or assists with consulting in all aspects related to training for organization-wide initiatives and projects; participates in the design development and implementation of training programs of a broad organizational scope.
• Plans designs develops delivers and consults on various training projects and instructional programs using instructor-led train-the trainer electronic/web-based and/or multimedia training methods and formats.
• Recommends and/or implements innovative solutions modifications and enhancements to training programs.
• Lead and deliver consulting engagements including client expectation management quality control and delivery assurance issue management client insight and value capture work planning and execution and effective client communications
• Researches and studies advancements in learning management systems (LMS) educational technologies and instructional design methods; evaluates effectiveness of training and development programs utilizing appropriate data collection instruments and procedures.
• Recommends and/or implements innovative solutions modifications and enhancements to technology training programs; facilitates and encourages the adoption of technical platforms to enhance the delivery of academic and/or instructional content.

Education : Graduation

Knowledge:

Must Have

• Ability to interpret educational needs and develop effective instructional design and media solutions.
• Extensive working knowledge in designing developing implementing and evaluating training plans curricula and methodology.
• Comprehensive knowledge of current instructional theories and principles applicable to both online and instructor-led learning programs
• Proficiency in Captivate Storyline or similar content designing & authoring tools Good to have
• Proficiency in Training analytics to design learning solutions

Good to have

• Proficiency in Training analytics to design learning solutions

Experience

Must Have

• Hands-on experience in Microsoft Office applications including Word Excel and PowerPoint particularly as used in the development of instructional content and analytics for designing training solutions
• Ability to communicate effectively both verbally and in writing and to work effectively with a wide range of constituencies in a diverse community. Advanced analytical business acumen and critical thinking skills.
• Project management and presentation skills and the ability to resolve complex problems and issues.
• Previous customer facing experience

Good to have

• Worked with international and/or domestic accounts for a variety of LoBs travel technical support retail etc.
• Hands-on experience in Microsoft Office applications including Word Excel and PowerPoint particularly as used in the development of instructional content