Team Leader I
Job Location:
Cebu City - Philippines
Monthly Salary:
Posted on:
Vacancies:
Department:
Job Summary
Overview
The HomeWiseDocs Team Leader is responsible for overseeing a team of 67 agents across our Cebu and Manila locations. The selected candidate will complete an extensive 34 month training program focused on handson execution of core team member responsibilities. This practical immersion ensures a deep understanding of daily workflows and equips the Team Leader to confidently address productrelated questions and support their team effectively.
Upon successful completion of the training program the Team Leader will assume full leadership
Qualifications
- Responsible for reviewing source data and processing documents for data entry purposes
- Key data from source documents into the system
- Responsible for the analyses and interpretation of data with a focus on the accuracy of information
- Enter data and complete Lender Questionnaire forms by transferring and interpreting information accurately.
- Ensure questionnaires are completed within the company published time frames
- Conducts 1:1s with all team members on a monthly basis
- Responsible for their team meeting or surpassing all KPI target metrics on a daily weekly monthly and annual basis while ensuring schedule adherence coordination of training project distribution as well as leading projects or initiatives as assigned
- Providing real-time feedback to all employees
- Handling disciplinary actions
About Company
RealPage property management software provides advanced data analytics to help users efficiently manage rental properties and real estate.
