Team Lead- EMPI Data Integrity
Cebu City - Philippines
Job Summary
We are seeking an Enterprise Master Patient Index (EMPI) Data Integrity Team Leader to oversee daily operations of our EMPI Data Integrity team and ensure the accuracy integrity and reliability of patient identity data across enterprise registration clinical and electronic health record (EHR) systems.
About the Role
In this leadership role you will guide a team of EMPI Data Integrity Specialists responsible for resolving duplicate overlay overlap mismatched and other patient identity-related issues to support patient safety regulatory compliance and high-quality care delivery.
Responsibilities:
- Lead coach and develop a team of EMPI Data Integrity Specialists
- Manage daily work queues workload distribution and operational priorities
- Oversee the identification investigation and resolution of: Duplicate patient records Overlays and overlaps Registration discrepancies Patient matching and identity concerns
- Serve as the escalation point for complex and high-risk patient identity issues
- Drive quality assurance audit activities and operational performance monitoring
- Develop and deliver training programs SOPs workflow documentation and job aids
- Collaborate with Registration Health Information Management (HIM) Clinical Operations Clinical Informatics Compliance and IT teams
- Support system implementations application upgrades Epic initiatives LexisNexis enhancements UAT production validations and go-live activities
- Champion continuous improvement efforts focused on patient matching accuracy workflow optimization and data integrity
Qualifications:
Required Education: Bachelors degree in a healthcare-related discipline including:
- Medical Technology / Medical Laboratory Science
- Nursing
- Physical Therapy
- Occupational Therapy
- Radiologic Technology
- Pharmacy
- Health Information Management
- Other allied healthcare fields
Required Skills
- 1-2 years of experience working with healthcare registration systems EMPI platforms EHRs or HIM operations
- 1-2 years of leadership mentoring coaching or supervisory experience
- Experience supporting quality assurance SLA management and workflow improvement initiatives
- Experience within large healthcare systems or multi-facility organizations
Preferred Skills
- Enterprise Master Patient Index (EMPI) operations
- Patient identity management and medical record integrity
- Epic EHR
- LexisNexis EMPI solutions
- Healthcare interoperability concepts
- Duplicate overlay overlap and reconciliation processes
- Microsoft Excel Outlook and reporting tools
Required Experience:
Manager
About Company
R1 is a leading provider of technology-driven solutions that transform the patient experience and financial performance of healthcare providers.