Supervisor, Customer Order Management
Job Location:
Taguig - Philippines
Monthly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
What Customer Order Management contributes to Cardinal Health
Qualifications
External
- 4-8 years of experience as supervisor/team lead managing an RCM account preferred
- Bachelors degree in related field or equivalent work experience preferred
- Willing to work on a hybrid set-up and US hours in BGC.
Internal
- Open to AHS OPRCM B4 P1 and up.
- Candidate must have POC experience.
What is expected of you and others at this level
- Supervises the day-to-day activities of revenue cycle team members and ensures operational goals are met.
- Monitors productivity quality service levels and compliance with established policies and procedures.
- Provides coaching performance feedback and development support to team members.
- Resolves routine operational issues and escalates complex concerns as appropriate.
- Collaborates with peers managers and cross-functional partners to improve processes and customer outcomes.
- Uses reporting and data analysis to identify trends address performance gaps and drive continuous improvement.
- Ensures timely and accurate completion of insurance verification prior authorization claims denial management and other revenue cycle activities.
- Communicates effectively with team members stakeholders and customers to support operational success.
- Implements and reinforces process changes best practices and quality standards.
- Decisions primarily impact team performance customer experience and operational results.
Candidates who are back-to-work people with disabilities without a college degree and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race religion color national origin ancestry age physical or mental disability sex sexual orientation gender identity/expression pregnancy veteran status marital status creed status with regard to public assistance genetic status or any other status protected by federal state or local law.
To read and review this privacy notice click here
Required Experience:
Manager
About Company
Cardinal Health improves the cost-effectiveness of healthcare. We help focus on patient care while reducing costs, enhancing efficiency and improving quality.
