Subject Matter Expert Analyst Collateral Services
Quezon City - Philippines
Job Summary
Somecareersshinebrighterthanothers.
Subject Matter Expert Analyst Collateral Services.
JobResponsibilities:
- Provide daily operations support to ensure all controls are carried out accordingly as required. This will allow additional layer of control to prevent Operational Loss Reputational Risk etc.
- To ensure all dispute processes are aligned globally to mitigate risk and gain on efficiency
- Provides quality customer service and ensures achievement of Performance Level Agreement (PLA)
- Process specialist - to support and guide the team and act as a key referral point for escalation for team members.
- Monitor teams performance. Productivity and quality of work are monitored and achieved. Work is organized and completed within agreed timescales in accordance with procedures.
- Develop realistic and achievable strategies and action plans to address performance gaps training and staffing requirements.
- Create a robust team environment where skills and knowledge are openly shared to achieve team and business goals.
- Be aware of issues within teams. All issues / problems are fully analyzed and resolved or escalated in appropriate and timely manner. Appropriate action is taken to prevent recurrence.
JobRequirements:
- Support the Collateral Services business and the future growth of the business
- To build relationship with Business Partners across all business areas.
- Work closely with Assistant Manager - Technical / Manager - Operations in the team to ensure all BAU functions are carried out in accordance to the agreed Performance Level Agreement with business.
- Good understanding of financial products including equity/fixed income Over the counter Derivative Foreign Exchange (FX) products and basic knowledge of International Swaps & Derivatives Association Inc. (ISDA)/ Credit Support Annex (CSA)/Global Master Repurchase Agreement (GMRA) is a bonus.
- Reassess the operational risks associated with the role and inherent in the business taking account of changing economic or market conditions legal and regulatory requirements operating procedures and practices management restructurings and the impact of new technology.
- Addressing any areas of concern in conjunction with line management and/or the appropriate department
CandidatewithlessrelevantexperienceorskillsmaybeofferedalowerGlobalCareerBandthanstatedabove.
Duetotheurgenthiringneedcandidateswithimmediaterighttoworklocallyandnorelocationneedwillbeprioritized.
YoullachievemorewhenyoujoinHSBC.
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Required Experience:
IC
About Company
HSBC Holdings plc is a British multinational investment bank and financial services holding company. It was the 7th largest bank in the world by 2018, and the largest in Europe, with total assets of US$2.558 trillion.