Sr Analyst, Application Development and Maintenance Salesforce Support

What Application Development & Maintenance contributes to Cardinal Health

Information Technology oversees the effective development delivery and operation of computing and information services. This function anticipates plans and delivers Information Technology solutions and strategies that enable operations and drive business value.

Application Development & Maintenance performs configuration or coding to develop enhance and sustain the organizations software systems in a cross-functional team environment through adherence to established design control processes and good engineering practices. This job family programs and configures end user applications systems databases and websites to achieve the organizations internal needs and externally-facing business needs. Application Development & Maintenance partners with business leaders investigates user needs and conducts regular assessments maintenance and enhancements of existing applications.

Qualifications

• 2-4 years of Salesforce support experience preferred
• Bachelors degree in related field or equivalent work experience preferred
• Working knowledge of Salesforce eCommerce Salesforce Marketing Cloud and Salesforce Health Cloud is desired

What is expected of you and others at this level

• Applies practical knowledge of concepts principles and technical capabilities to perform a variety of assignments
• Works on projects and support initiatives of moderate scope and complexity
• Analyzes and resolves moderately complex technical and functional issues with limited guidance
• Recommends improvements to existing processes and support procedures
• Exercises judgment within established guidelines to determine appropriate actions
• Works independently on day-to-day assignments and receives guidance on more complex matters
• Collaborates effectively with business stakeholders developers and cross-functional teams
• Contributes to knowledge sharing documentation and onboarding of new team members
• Demonstrates growing expertise in supported applications and business processes

Cardinal Health supports an inclusive workplace that values diversity of thought experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race religion color national origin ancestry age physical or mental disability sex sexual orientation gender identity/expression pregnancy veteran status marital status creed status with regard to public assistance genetic status or any other status protected by federal state or local law.

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