Specialist – Bids & Transition

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Duties & responsibilities

What this job involves:

The Specialist Bids & Transition independently leads end-to-end bid and transition activities owning commercial outcomes from strategy through award and go-live. This role drives competitive bid strategies engages directly with clients and vendors delivers pricing recommendations and leads transition projects with full accountability for timelines budgets and client satisfaction. The role operates within the Professional band exercising independent judgment and building trusted advisor relationships with internal and external stakeholders.

Key Responsibilities:

Bid Strategy & Commercial Management

Develop and own end-to-end bid strategies aligned to client requirements commercial objectives and competitive market positioning

Analyze vendor proposals and pricing submissions in full making independent commercial recommendations on preferred vendors and award decisions

Determine pricing approaches and methodologies for each bid building financial models and total-cost-of-ownership analyses to support award recommendations

Negotiate commercial terms directly with vendors within defined authority limits driving value for JLL and clients

Lead bid governance and documentation frameworks establishing quality standards and approval workflows across the bid lifecycle

Present bid recommendations and commercial rationale to senior stakeholders and client representatives defending conclusions under scrutiny

Own bid submission timelines and milestone governance escalating risks proactively and mobilizing resources to protect deadlines

Develop and continuously refine bid methodologies creating new frameworks and tools that improve win rates and commercial outcomes

Track bid performance metrics including win rates savings delivered and cycle times reporting outcomes to leadership with insight and recommendations

Generate executive-level bid performance reports with commentary trend analysis and recommendations for continuous improvement

Client & Vendor Engagement

Conduct regular client meetings and presentations clarifying requirements presenting bid recommendations and managing expectations throughout the bid and transition lifecycle

Build trusted advisor relationships with client contacts acting as the primary point of accountability for bid and transition outcomes

Lead vendor briefings and pre-bid engagement sessions providing commercial guidance and managing multi-party negotiations to achieve best-value outcomes

Resolve complex commercial disputes and vendor escalations independently applying sound judgment within defined authority and escalating only where policy requires

Represent JLL in external stakeholder forums industry briefings and client governance meetings relevant to bid and transition activity

Provide strategic counsel to Account Directors and Solutions Development teams on bid positioning risk profile and commercial strategy

Manage vendor performance during transitions holding providers accountable to go-live commitments and resolving readiness gaps proactively

Maintain and develop long-term vendor relationships that support pipeline development and preferred supplier strategies

Lead vendor onboarding during transitions taking full accountability for readiness and seamless handover to operational teams

Transition Project Leadership

Own full transition project leadership from planning through go-live accountable for scope timeline budget and client satisfaction outcomes

Develop detailed transition project plans resource allocations and risk registers adapting strategies as project conditions evolve

Drive transition governance forums chairing steering meetings presenting progress to senior stakeholders and owning action resolution

Deliver executive transition reporting with commentary on risks decisions required and recommended mitigations

Manage transition budgets and resource deployment ensuring expenditure is tracked and variances addressed in a timely manner

Lead cross-functional transition teams including IFM Vendor Management Finance and IT coordinating interdependencies and resolving blockers

Make independent decisions on transition priorities resource reallocation and scope adjustments within defined authority limits

Define and enforce vendor go-live readiness criteria intervening directly where vendor performance threatens project milestones

Lead transition close-out and handover to operational teams ensuring full documentation knowledge transfer and client acceptance sign-off

Conduct post-transition reviews to capture lessons learned and embed improvements into future transition methodologies

Financial Analysis & Strategic Reporting

Build advanced financial models to evaluate total cost of ownership sensitivity scenarios and savings projections for bid and transition strategies

Conduct independent commercial analysis on vendor pricing identifying risk exposures value leakage and negotiation opportunities

Produce strategic insights on market pricing trends benchmarking JLL bids against external data to sharpen competitive positioning

Develop and maintain bid and transition performance scorecards at a portfolio level tracking win rates savings delivered and client satisfaction scores

Design and maintain executive dashboards that translate operational data into actionable strategic intelligence for leadership

Lead market benchmarking exercises synthesizing historical bid data external market intelligence and vendor performance data into insight-driven recommendations

Prepare and present transition business cases and outcome reports to senior leadership articulating financial impact and strategic value delivered

Drive business intelligence initiatives defining data requirements and partnering with analytics teams to automate and scale reporting capability

Own data governance for bid and transition data sets establishing standards and accountability frameworks for quality and accuracy

Methodology Development & Continuous Improvement

Create new bid and transition methodologies and frameworks establishing JLL best-in-class standards adopted across the APAC region

Lead the design and implementation of process improvement initiatives with quantifiable business impact presenting business cases to leadership for approval

Develop and maintain the transition toolkit and bid playbook continuously incorporating market trends lessons learned and stakeholder feedback

Identify and lead automation and digitisation initiatives across bid and transition workflows owning business requirements and delivery oversight

Own platform strategy for bid and transition tools (Jaggaer Aravo) driving optimization and leading UAT for new features and enhancements

Establish performance baselines and efficiency targets holding the team accountable for continuous improvement against defined KPIs

Lead post-project retrospectives and embed lessons learned into updated frameworks ensuring organizational learning is systematically captured

Own the procurement knowledge management framework for bids and transitions governing SOP quality and ensuring currency across the team

Design and deliver capability-building programs for team members and stakeholders elevating the skill level of the wider bid and transition community

Stakeholder Management & Governance

Own the governance framework for bid and transition activities ensuring compliance with JLL policy client contractual obligations and regulatory requirements

Manage relationships with senior internal stakeholders including Account Directors Regional Leadership Finance Legal and IFM to align bid and transition strategies

Develop and maintain a stakeholder engagement plan for each bid and transition ensuring appropriate communication cadence and escalation pathways

Chair bid governance meetings and transition steering committees presenting decisions and recommendations with supporting evidence

Manage risk registers for active bids and transitions making risk-based decisions and ensuring issues are resolved before they impact outcomes

Partner with Legal and Compliance to review bid terms contractual obligations and vendor agreement requirements

Represent the S&P function in cross-functional forums contributing thought leadership on procurement strategy and process maturity

Provide mentoring and guidance to junior team members supporting their professional development and performance

Commercial Advisory & Reporting

Serve as a commercial advisor to Account Directors and Bid Leads providing expert guidance on pricing strategy risk allocation and negotiation tactics

Prepare and present executive-level reports on portfolio bid pipeline win rates savings and transition performance to senior leadership

Lead the development of bid business cases investment proposals and go/no-go recommendations with supporting financial analysis

Develop and deliver tailored communications for complex stakeholder groups adapting tone and content to audience and strategic context

Own the commercial outcomes register for the APAC bid and transition portfolio tracking savings delivered risks realized and value leakage

Lead ad-hoc commercial analysis and strategic research in support of leadership decisions presenting findings with clarity and confidence

Maintain portfolio-level visibility of all active bids and transitions proactively surfacing risks resource constraints and prioritization decisions

Own the bid-to-transition handover governance framework ensuring commercial commitments made at bid stage are fully carried into transition delivery

Performance objectives:

Accuracy & Quality Metrics

Achieve target win rates across the APAC bid portfolio with year-on-year improvement tracked against agreed baselines

Deliver measurable savings outcomes on awarded bids with results reported against benchmark and client commitments

Maintain 4.7/5 client satisfaction scores across bid presentations and transition delivery measured through structured feedback

Delivery & Accountability

Deliver 100% of bid submissions on time with proactive escalation of any risk to deadline at least 72 hours in advance

Complete all transition projects on schedule and within approved budget with variance explained and mitigated in real time

Resolve all commercial vendor disputes and escalations within agreed timeframes with no unresolved issues carried beyond 5 business days without executive awareness

Ensure 100% of vendor go-live readiness milestones are met prior to client go-live with zero critical gaps at handover

Commercial & Financial Impact

Achieve 15% cost savings against baseline on bid awards with savings methodology documented and validated

Deliver at least two process improvement or automation initiatives per year with quantified efficiency or cost impact

Develop and implement at least one new methodology or framework per year that is adopted across the APAC region

Stakeholder Satisfaction

Achieve 4.7/5 average satisfaction score from key internal stakeholders (Account Directors Regional Leadership) on commercial advice and bid/transition delivery quality

Receive positive client feedback on at least 80% of bid presentations and transition projects tracked through structured client debrief processes

Successfully complete 100% of transition handovers with full client acceptance sign-off and zero critical gaps requiring post-handover remediation

Compliance & Documentation

Maintain 100% compliance with JLL commercial governance frameworks procurement policy and client contractual obligations

Ensure all commercial recommendations are supported by documented analysis and have received appropriate governance approval before submission

Complete quarterly methodology reviews updating frameworks and SOPs to reflect market changes lessons learned and best practice evolution

Continuous Improvement

Lead at least one capability development initiative per year targeting team uplift in commercial skills methodology or systems proficiency

Key skills:

Technical & Analytical Skills

Advanced financial modeling and analysis skills including scenario modeling sensitivity analysis total cost of ownership and savings quantification

Deep commercial analysis capability translating complex vendor pricing submissions and market data into clear actionable recommendations

Ability to design and create new analytical frameworks and methodologies that enhance bid quality and commercial rigor

Strategic process design skills with demonstrated ability to lead improvement initiatives from diagnosis through implementation and measurement

Advanced platform proficiency in procurement and contract management systems (Jaggaer Aravo Corrigo) with ability to drive optimization and lead system change

Advanced financial literacy encompassing procurement economics cost structure analysis risk-adjusted pricing and commercial negotiation principles

Executive-level reporting and data visualization skills translating complex analysis into compelling narratives for senior and client audiences

Communication & Coordination Skills

Exceptional written communication skills producing executive-level reports commercial recommendations client presentations and governance documentation

Strong verbal presentation and facilitation skills confidently leading client meetings stakeholder governance forums and vendor negotiations

Senior stakeholder management capability building trusted advisor relationships with Account Directors Regional Leadership clients and vendors

Sound commercial judgment enabling independent decision-making within defined authority with clear escalation only for decisions above delegated limits

Executive meeting facilitation and governance leadership skills running steering committees and presenting complex commercial matters with clarity and authority

Organizational & Time Management Skills

Portfolio management capability overseeing multiple concurrent bids and transitions with competing priorities and independently making trade-off decisions

Strategic prioritization skills balancing urgent commercial matters long-term relationship investment and continuous improvement activity

Delivery accountability with demonstrated track record of managing complex projects to deadline and proactively mitigating risks to commercial outcomes

Governance discipline maintaining rigorous documentation standards audit trails and approval records appropriate for a commercially sensitive procurement function

Autonomous work capability operating effectively with minimal supervision setting own priorities and seeking guidance on strategic direction rather than task execution

Personal Attributes

Strategic self-starter who proactively identifies commercial opportunities risks and improvements without being prompted

Commercial mindset with strong ownership orientation focused on business outcomes client value and continuous performance improvement

Thought leadership orientation contributing new ideas frameworks and perspectives that advance the maturity of the bid and transition function

Influential collaborator who builds coalitions across functions time zones and cultures to drive alignment and deliver complex outcomes

Resilience and adaptability navigating ambiguity shifting priorities and high-pressure commercial environments with composure and effectiveness

High integrity and commercial discretion handling sensitive client vendor and pricing information with rigorous ethical standards

Sounds like you

To apply you need to have:

Required Experience

• 5-7 years experience in procurement bids or transition management roles with demonstrated quantifiable business impact
• Proven track record of independently leading bid and transition projects with ownership of commercial outcomes including savings win rates and client satisfaction
• Demonstrated experience in commercial negotiation pricing strategy and vendor management at a professional level
• Experience building or significantly improving procurement methodologies frameworks or process capabilities (highly regarded)

Educational Background

• Bachelors degree in Business Commerce Supply Chain Procurement or related field. Postgraduate qualifications or professional certifications (CIPS CPSM) are strongly preferred and may substitute for some experience requirements.

Industry & Functional Knowledge

• Strong understanding of the facility management or IFM industry including service categories vendor market dynamics and commercial structures (highly regarded)
• Deep knowledge of end-to-end bid processes including RFx strategy commercial evaluation negotiation and award governance
• Substantive experience in leading transition and implementation projects with accountability for go-live milestones vendor performance and client outcomes
• Advanced knowledge of vendor onboarding compliance requirements and supply chain governance in complex corporate procurement environments

Technical Requirements

• Advanced proficiency in Microsoft Office Suite (Excel financial modeling PowerPoint for executive presentations Word Outlook) and procurement systems
• Demonstrated ability to evaluate adopt and optimize new technologies to improve commercial outcomes and process efficiency

Work Environment Requirements

• Proven ability to operate with high autonomy in a distributed environment managing own priorities and delivering outcomes without close supervision
• Flexibility to lead and participate in meetings and negotiations across APAC EMEA and Americas time zones with primary operating hours aligned to APAC
• Professional remote working setup with reliable connectivity appropriate for leading client-facing meetings and multi-party negotiations

Available for core operating hours aligned to business needs with willingness to flex for critical bid submissions client presentations and go-live milestones

What we can do for you:

At JLL we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package.

Apply today!

Location:

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