Social Media & Marketing Specialist
Job Summary
This is a remote position.
Rockstar is seeking a creative organized and proactive Social Media & Marketing Specialist to support U.S.-based businesses on a full-time remote basis. This role is built for marketing professionals who can take ownership of a brands digital presence from content planning and creation through scheduling analytics and community engagement and who bring fresh ideas consistent execution and a genuine passion for storytelling.
In this role you will manage social media platforms create compelling content support digital marketing campaigns track performance and help clients grow their visibility and reach online. Depending on the client responsibilities may also include website updates SEO support email marketing referral and community outreach and recruitment marketing. Some clients may also request light executive or personal assistant support as a secondary function.
This is not a passive posting role. The ideal candidate is self-directed brings ideas to the table and takes pride in building a brand presence that actually moves the needle.
KEY RESPONSIBILITIES
Social Media Strategy & Management
- Manage and grow social media profiles across platforms including Instagram Facebook TikTok YouTube LinkedIn and Google Business Profile
- Develop and maintain a content calendar that ensures consistent on-brand posting across all active channels
- Direct and coordinate content collection from internal teams staff or multiple locations as needed
- Monitor social media engagement comments and messages responding or routing as appropriate
- Track and report on social media performance metrics follower growth and engagement trends
Content Creation & Production
- Create engaging visual and written content including graphics reels short-form videos carousels captions and promotional materials
- Edit video content using tools such as CapCut or similar platforms to support timely delivery
- Design branded assets using Canva or equivalent design tools maintaining visual consistency across all content
- Write compelling copy for posts newsletters blogs and promotional materials that reflects brand voice and values
- Develop content themes and campaign ideas proactively not just in response to direction
Digital Marketing & Website Support
- Support email marketing campaigns using platforms such as Mailchimp or similar tools
- Assist with website content updates blog publishing landing pages and job postings
- Support basic SEO improvements and help monitor website analytics and traffic performance
- Manage online advertising campaigns and support paid social or digital ad efforts as assigned
- Monitor and support online reputation management including Google reviews and public-facing brand presence
Brand Growth Outreach & Community Engagement
- Support campaigns designed to grow referrals increase brand awareness and drive new client or patient starts
- Assist with outreach to referral partners community organizations schools and other external stakeholders
- Help plan and promote internal and external events workshops community activities and organizational milestones
- Create promotional materials for events programs and service launches
- Support recruitment and employer brand marketing including job postings team highlights and culture-forward content
Analytics Reporting & Continuous Improvement
- Track key performance indicators including engagement rates reach referral growth website analytics and campaign outcomes
- Provide regular performance reports to leadership with clear data summaries and actionable recommendations
- Analyze marketing campaign effectiveness and propose improvements based on results
- Stay current on platform algorithm changes content trends and digital marketing best practices
Executive & Personal Assistant Support (Where Applicable)
- Depending on the client this role may include supplemental executive or personal assistant responsibilities such as scheduling inbox organization task coordination document preparation and general administrative support to help business owners stay focused and organized.
Required
- 2 years of experience in social media management digital marketing or content creation
- Proven ability to create high-quality visual and written content across multiple platforms
- Proficiency with Canva or equivalent design tools: strong visual instincts are essential
- Experience managing content calendars posting schedules and multi-platform publishing workflows
- Strong written English communication skills with the ability to maintain a consistent professional brand voice
- Self-directed and proactive: able to generate ideas manage deadlines and execute independently
- Comfortable working with leadership and internal teams to gather content align on direction and report on results
- Reliable home office setup with a stable internet connection
Preferred
- Experience supporting healthcare wellness therapy or community-focused organizations
- Familiarity with video editing tools such as CapCut or similar platforms
- Experience with email marketing platforms such as Mailchimp or similar
- Basic understanding of SEO principles website content management and analytics platforms
- Experience with paid social or digital advertising campaigns
- Background supporting multi-location businesses or coordinating content across multiple teams
- Comfort with Google Workspace or Microsoft 365
WHAT WE LOOK FOR
- Creativity: you bring fresh ideas original concepts and a genuine enthusiasm for storytelling through content
- Consistency: your clients can count on a steady on-brand presence across every platform every week
- Initiative: you dont wait to be told what to post; you study the brand understand the audience and lead with ideas
- Analytical thinking: you look at the numbers understand whats working and use that knowledge to improve
- Professionalism: you represent your clients brand with care accuracy and a strong command of written English
Required Skills:
Previous experience in a medical administrative role (medical assistant medical receptionist or similar) is preferred. Familiarity with WebPT EMR and Therabill for patient payment posting is a plus. Strong communication skills both written and verbal. Ability to manage multiple tasks and prioritize effectively. Excellent organizational skills and attention to detail. High level of professionalism and commitment to maintaining patient confidentiality. Comfortable with remote work and proficient in using virtual communication tools. Knowledge of insurance verification and pre-authorizations is a plus. Ability to work collaboratively with a team and contribute to a positive patient experience.