Social Analyst

Ogilvy was founded in 1948 by David Ogilvy. David created a culture that deeply respects and cares about its people and clients. Our mission is to inspire people and brands to make an impact and we are committed to attracting growing and retaining the best talent in the industry.

This role plays a critical hybrid role in transforming the brands social ecosystem in PH Market. This position combines community management excellence with data-driven insight generation to ensure social is engaging measurable and continuously optimized.

This role acts as both the daily voice of the brand in culture and a key translator of social data into actionable insights that inform content engagement strategy and campaign performance.

• • Manage day-to-day engagement across brand social platforms (Facebook Instagram etc.)
• Deliver strategic 1:1 interactions aligned with defined engagement guardrails and brand tone of voice
• Prioritize marketing- and campaign-related inquiries escalating customer service concerns to appropriate teams
• Monitor and escalate potential risks issues or sensitive conversations
• Own publishing through Sprinklr and native platforms ensuring calendar accuracy and quality control
• Collaborate closely with Social Strategists and cross-functional teams on content planning and execution

Social Listening & Insight Development

• Monitor social conversations sentiment and cultural trends using Sprinklr and other listening tools
• Identify emerging themes risks and opportunities across brand and category discussions
• Analyze performance data to uncover actionable insights for optimization
• Integrate influencer and creator performance data where relevant
• Track competitor and category activity to inform strategic recommendations

• Maintain real-time dashboards to provide visibility on campaign and always-on performance
• Translate performance metrics into clear insights and recommendations
• Support campaign reporting (DAR/AAR) with strong analytical narratives
• Provide actionable insights that inform content strategy engagement approach and media performance

What Youll Need

• 36 years of experience in social media community management or digital analytics
• Experience using social management and listening tools (Sprinklr preferred)
• Strong analytical skills with the ability to translate data into insights
• Strong written communication skills aligned with brand tone of voice
• High attention to detail and ability to manage multiple priorities

Ogilvy celebrates its people. Fully. Enthusiastically. Unhesitatingly. Well empower you with the tools youll need to succeed. Well give you the autonomy to seek out new paths and better ways of doing things. Well support you with colleagues who are experts in their disciplines drawn from across the Ogilvy network. And well provide opportunities for you to do work of which youll be proud with people youll be proud to call your teammates.