Service Associate Front Office (Guest Services Officer)

Shangri-La Boracay

Located in the countrys premier beach destination Shangri-La Boracay is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beach front; and a thriving ecosystem of diverse flora and fauna. Within the resort guests may find a tranquil escape in Chi The Spa.

DUTIES:

The Service Associate Guest Relations provides personalized and prompt service to guests from arrival to departure to provide all hotel guests and patrons courteous tactful and efficient services.

REQUIREMENTS:

• Experience in an International Hotel/ Resort is an advantage.
• A graduate of Hospitality Management/ International Hospitality Management or any related course.
• High Fluency inboth oral and writtenEnglish Language.
• Knowledgeable infront officeoperational systems OPERA and other applications.
• Passionate about guest satisfaction.

***Compensation and Benefits: Local Package is offered.